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SP20_COM320_Midterm

Total questions: 21

Worksheet time: 25mins

Name
Class
Date
1.

_______ is one kind of mediated communication, powered by e.g., smart-phone. Messages in this communication are publicly accessible, they were sent to the mass yet they are still personalized messages.

a)

A. Interpersonal communication

b)

B. Organizational Communication

c)

C. Intrapersonal communication

d)

D. Mass Communication

e)

E. Masspersonal communication

2.

_______ proposed many cultural (value) dimensions. Power distance is one of them.

a)

Kurt Lewin

b)

Geert Hofstede

c)

Edward Hall

d)

Robert Craig

3.

_____________ is communication with yourself. Thinking and having thoughts internally is perhaps the best example for this type of communication. (Beebe et al., 2005, p.8)

a)

A. Interpersonal communication

b)

B. Organizational Communication

c)

C. Intrapersonal communication

d)

D. Mass Communication

e)

E. Masspersonal communication

4.

Harold Lasswell came up with his theory about gatekeepers out of his findings about organ meat and housewives during WWII.

a)

True

b)

False

5.

Kurt Lewin is great because he synthesized the everyday activity- communication into theory. His 5W is broadly used ever since it was born.

a)

True

b)

False

6.

In the field of Social Sciences, researchers usually do research with human subjects instead of natural subjects.

a)

True

b)

False

7.

The story about Achilles’ Heel and Sisyphus, Trojan War, The Boy Who Cried Wolf from the Aesop’s Fables, are most likely to be studied in ________:

a)

A. Communication

b)

B. Sociology

c)

C. Mythology

d)

D. Economics

8.

This picture shows how message is reported upward. If the message from regular employees was “this new computer system is very buggy”, the manager may pass on as "employees are taking time to get used to the new system", eventually what the CEO may hear is “the new computer system is reducing errors, everyone loves it”. We are talking about _______ concept.

a)

A. scalar chain

b)

B. managerial openness

c)

C. MBWA

d)

D. upward distortion

9.

Power distance is proposed by scholar Geert Hofstede.

a)

True

b)

False

10.

Samovar et al. (2017, p. 288) believe that in a(n) ______ culture, consensus decision making is usually the norm, with managers consulting subordinates and proposals for new initiatives being thoroughly discussed and debated by everyone concerned, regardless of position.

a)

A. High-power-distanced

b)

B. Low-power-distanced.

11.

Decision making in a(n) _____ organization is usually much more authoritarian, the preserve of only a few top-level individuals.

a)

A. High-power-distanced

b)

B. Low-power-distanced.

12.

One of the characteristics of in-groups is task development. Which of the following describes task development? (This is a multi-select question.)

a)

A. Your tasks are based on the day-to-day descriptions.

b)

B. Your tasks are blurry in responsibilities.

c)

C. Your role in the organization are clear since day-one.

d)

E. Tasks are clearly assigned with promotion and pay-raise potential.

e)

D. None of the above.

13.

_________ implies knowledge workers coordinate with each other instead of being watched by higher hierarchies.

a)

A. Concertive control

b)

B. Simple control

c)

C. Bureaucratic control

d)

D. Technical control

14.

Manning (2014, p. 433) says “Communication is not a mere tool for expressing social reality but is also a means of creating it." This says improving communication is not so much about expressing ourselves more clearly. It is about transforming our organizations through different communication practices (Deetz, 1995). This describes _______.

a)

A. Transmission model of communication

b)

B. Transactional model of communication

c)

C. Constitutive model of communication

15.

If a newcomer tries to see how far he or she can deviate from an organizational rule and observe the subsequent reaction, the _____________ information seeking tactic is being used.

a)

indirect questions

b)

overt question

c)

covert question

d)

testing limits

16.

KFC is an American company, but their Beijing branch has all kinds of Beijing snacks to cope with local tastes, that's _____.

a)

organizational culture

b)

glocalization

c)

globalization

d)

I don't know.

17.

____________ is about one company hires another company to be responsible for a planned or existing activity that is or could be done internally.

a)

Globalization

b)

Hyper-globalization

c)

Outsourcing

d)

Inter-governmental organizations

18.

When we talk about issues such as aging population, Dink family, a first generation college student, we are talking about ____ because they involves data about gender, age, educational attainments, to name a few.

a)

Climate change

b)

Demographics

c)

Terrorism

d)

Globalization

19.

This picture shows that communication can be defined by 2 indicators:

a)

A. intentionality; message being received or not received

b)

B. reception; message being accurate or not accurate

c)

C. intentionality; levels of communication

d)

D. accuracy; significance

20.

Five Ws theory consists of who, says what, to whom, in which channel and with what effect, in these 5 components, what kind of analysis do “who”, “says what” and “in which channel” relate to?

a)

Audience analysis; content analysis; media analysis

b)

Control analysis; content analysis; media analysis

c)

Audience analysis; media analysis; effect analysis

d)

Control analysis; audience analysis; effect analysis

21.

_______ are groups of people who share a concern or a passion for something they do and learn how to do it better as they interact regularly. (Etienne & Beverly Wenger-Trayner, 2015, p. 1).

a)

community of Practice

b)

neighborhood community

c)

internet community

d)

Community informatics