WorksheetsFM Driver Orientation
Total questions: 20
Worksheet time: 9mins
When did Lazada start in Southeast Asia?
2010
2012
2017
Year when Lazada Express Philippines (LEX) was launched.
2017
2012
2015
How many percent of Lazada orders from various sellers are being picked up by LEX?
90%
97%
75%
What are the two types of First Mile?
Pick-up and Drop-off
Drop and Roll
Pick and Go
True or False? Lazada is present in 6 countries in SEA.
True
False
A system developed by Regional IT team, used as package movement tracker and record management of package status used by Drivers/Couriers.
Logistics Management System (LMS)
Pickmee
What is the LEX maximum acceptable weight and dimension of a parcel?
70cm (Length) x 75cm (Width) x 70cm (Height) and exceeding 20 kgs.
70cm (Length) x 70cm (Width) x 70cm (Height) and not exceeding 20 kgs.
It is a document attached to the parcel being scanned to capture the real time status of each parcel.
Tracking Number
AWB (Airwaybill)
Sort Code
What is the standard size of an AWB? Select all possible answers.
A4
1/4 of an A4
A6
True or False? Products that are in boxes should be wrapped at least 2x with a bubble wrap or shrink wrap.
True
False
True or False? The Tracking number of an AWB must be readable and complete.
False
True
The following are examples of Improperly packed items except.
Box with attached Lazada pouch.
Two pouches attached to each other.
Box is protected with bubble/ shrink wrap.
Pouch wrapped with packaging tape .
What do you call the operational approach where two drivers are held accountable for the completion of a particular route.
Pick or Go
Buddy-Buddy
Groupie
This is the strategy where drivers and helpers are incentivised in the form of Gift Certificates.
DIS is it!
Loop It!
STAMby Me
Which of the following are required from a LEX Driver/Courier. Please select all possible answers.
LEX ID must always be worn, Shirts tucked-in, with black belt.
He must be well groomed with polite hairstyle.
Always wear clean, comfortable BLACK rubber shoes.
Always wear a smile. =)
The following are Driver's Responsibilities.
COMPLETED Runsheets, finished upon arrival at SORT. This covers FM and RL runsheets, and must be completely visited, with PSR (Pick-Up Summary Report) if necessary.
Seek approval from Monitoring, “LAST CALL” protocol.
ON-Time reporting and dispatching.
NO Damaged packages, no improper stacking of packages,NO Missed pick up.
All of the above.
What rating should we aim to get when sellers rate us during PSAT (Product Satisfaction) surveys.
Rating of 1
Rating of 5
Rating of 3
True or False? Drivers must REFUSE pick up of Super Bulky parcels. These are packages more than 20 kgs and dimension >70 cm.
True
False
What do you call the document which every driver must have and must bring before commencing pick-up wherein they must record the discrepancy in the number of actual parcels scanned versus LMS.
Pick-up Summary Report(PSR)
Airwaybill
Choose all the countries where Lazada has presence.
Philippines
Vietnam
Malaysia
Singapore
All of the above
