WorksheetsWRS Skill 1: Creativity & Innovation
Total questions: 8
Worksheet time: 3mins
An employee at an auto repair garage proposes a new, efficient way to safely dispose of used motor oil. This is an example of:
creativity and innovation
teamwork
work ethic
critical thinking and problem solving
Which is the best example of "demonstrating creativity and innovation"?
Evaluating potential solutions and resources
Displaying a disciplined work ethic
Prioritizing your job tasks on a daily basis
Developing and/or improving products, services, or processes
You have researched the history of a product development and are about to propose providing an additional service to your customers that should create return business and customer loyalty. This proposal is an example of:
work ethic and adaptability
customer service
integrity and resolve
creativity and innovation
Eli proposed a plan to expand his business while cutting costs. This is an example of:
professionalism
creativity
big-picture thinking
dependability
Jasmine created an interactive department calendar, using an app to track attendance. Essentially she demonstrated:
creativity
efficiency
professionalism
big-picture thinking
During a staff meeting, a supervisor asks employees to bring new ideas to the next staff meeting that will improve customer service. The BEST way to come up with good ideas is to
ignore requests that are outside of your job description
research how competitors have done it
ask your coworkers what they would do
consult the employee handbook
Which of the following statements best resembles the creative process?
Find a disruption and imitate it.
Find a repeating pattern.
Focus on a single idea and repeat it.
Find a pattern and disrupt it.
The ability to find and allocate available resources to improve a product or service is an example of:
critical thinking
Information security
career management
innovation
