WorksheetsBM TEKS Review Fall
Total questions: 29
Worksheet time: 10mins
Name
Class
Date
1.
What is the correct order of organizational levels?
a)
Operative employees, supervisors, middle managers, top management
b)
Supervisors, middle managers, operative employees, top management
c)
Operative employees, supervisors, top managers, middle management
d)
Top management, operative employees, supervisors, middle managers
2.
What type of business structure consists entirely of work group and teams which perform an organization's work?
a)
Team-based structure
b)
organizational structure
c)
group structure
3.
______ is the principle in which an employee should have only one supervisor to whom he/she is responsible.
a)
Chain of command
b)
span of control
c)
single supervision
4.
________ is the grouping of individuals into departments.
a)
Departmentalization
b)
specialization
5.
What is NOT an example of a service firm?
a)
Manufacturer
b)
Education
c)
Landscaping
d)
Accounting
6.
What is NOT an example of a processor?
a)
Wholesaler
b)
Oil refinery
c)
Textile Mill
d)
Cotton Mill
7.
What is a set of standards of conduct which guide decisions and actions based on duties derived from core values?
a)
Ethics
b)
Culture
c)
Ideas
d)
Values
8.
What are small businesses sometime referred as?
a)
Mom and pop businesses
b)
Unsuccessful businesses
c)
Short-term businesses
9.
What can cause changes in industrial markets?
a)
Consumer behavior
b)
Colorful behavior
c)
Cooperative behavior
10.
What are the two most common management structures?
a)
Vertical and horizontal
b)
Diagonal and horizontal
c)
Vertical and diagonal
11.
What is another term for horizontal organization?
a)
Flattening the organization
b)
stretching the organization
c)
streamlining the organization
12.
How should effective management planning be?
a)
Realistic and flexible
b)
strict and controlling
c)
static and inflexible
13.
What are three functions of management?
a)
Control, plan, organize
b)
Lead, communicate, plan
c)
Control, plan, oversee
14.
What occurs in the planning function of management?
a)
Deciding what needs to be done and how it will be accomplished
b)
Deciding how best to organize the company's resources
c)
Deciding how best to motivate employees
15.
How many employees are in a small business?
a)
usually less than 100 employees
b)
usually more than 100 employees
c)
usually less than 50 employees
16.
What are supervisors and managers not usually responsible for in a company?
a)
performing actual jobs in departments
b)
upholding the mission statement of the company
c)
providing guidance to employees
17.
Which function of management involves dividing work into manageable segments in order to achieve goals?
a)
organizing
b)
planning
c)
leading
d)
controlling
18.
What is the method of corrective action called when an employer raises standards and have employees attend a session to learn how to improve performance?
a)
Conducting extensive employee training
b)
Expecting employees to rise to the occasion
c)
Setting lower performance standards
19.
Posture and gestures are included in which type of communication?
a)
body language
b)
verbal communication
c)
online communication
20.
Which type of communication is especially important in leadership as it is the primary method used to address others?
a)
Verbal communication
b)
Non-verbal communication
21.
What will earn leaders commitment and loyalty from a group member?
a)
Exhibiting trust and respect
b)
Shouting at subordinates
c)
Being a poor role model
22.
What type of leadership relies heavily on the use of policies, procedures and regulations?
a)
Authoritarian
b)
Democratic
c)
Laissez-faire
d)
Dictatorship
23.
What are the four components of the business process?
a)
Production, Marketing, Finance and Management
b)
Wholesaling Marketing, Finance and Management
c)
Production, Manufacturing, Finance and Management
24.
What is a set of measures built into the production process to make sure the products or services meet certain standards is known as?
a)
Quality control program
b)
Business ethics
25.
How should a person prepare for an interview?
a)
Research the company
b)
Get a poor night's sleep
c)
Don't ask questions
26.
Would it be ethical or unethical to hire a friend without posting the job opening or interviewing other candidates?
a)
Unethical
b)
Ethical
27.
What is a common method of recruitment to link employee referrals?
a)
Networking
b)
Advertising
c)
Recruiting
28.
Which department of a business usually completes recruitment?
a)
Human Resources
b)
Accounting
c)
Supervision
d)
Management
29.
What is the cooperative action and effort of a group of people acting together?
a)
Teamwork
b)
Groupwork
c)
Cooperation
100 %
