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12 Business Studies - Chapter 1 (Pages 66 to 75)

Total questions: 25

Worksheet time: 14mins

Name
Class
Date
1.

The following is an/are example/s of non-financial motivational factor/s

a)

The basic salary plus benefits structure in Checkers will be converted to a cost to company structure.

b)

Additional tasks are added to the original job.

c)

The employee gets more responsiblity and more authority.

d)

Recognition of good work in the form of employee of the month.

2.

This type of leadership style typically ensures 'buy-in' and commitment.

a)

Autocratic

b)

Democratic

c)

Laissez-Faire

d)

Transactional

3.

This type of leadership style can result in a delay in decision making and would not be ideal in a crisis situation.

a)

Autocratic

b)

Democratic

c)

Transactional

d)

Transformational

4.

This type of leadership style would be beneficial when discipline needs to be restored.

a)

Autocratic

b)

Democratic

c)

Laissez-faire

d)

Transactional

5.

This type of leadership style would be beneficial when the employee is looking to challenge themselves with extra responsibility and has the skill to work independently.

a)

Democratic

b)

Laissez-Faire

c)

Autocractic

d)

Transactional

6.

This type of leadership style can result in labour unrest if employees become dissatisfied with the reward offered.

a)

Autocratic

b)

Democratic

c)

Transactional

d)

Transformational

7.

This type of leader will mentor and assist employees to develop their own leadership ability.

a)

Democratic

b)

Transformational

c)

Transactional

d)

Autocratic

8.

A risk taker who uses company resources to enhance the business. Personal assets are not used to perform the task.

a)

Intrapreneur

b)

Entrepreneur

9.

When several leadership styles are used interchangeably, depending on what is required in that moment.

a)

Democratic

b)

Transformational

c)

Situational

d)

Transactional

10.

True or False: A motivated workforce will be less likely to embark on industrial action.

a)

True

b)

False

11.

True or False: Organisation also refers to reporting structures within a business.

a)

True

b)

False

12.

Long term, strategic business plans are the responsibility of...management.

a)

Top

b)

Middle

c)

Lower

13.

The acquisition of resources needed by the business functions is the responsibility of ... management.

a)

Top

b)

Middle

c)

Lower

14.

True or False: A good leader will strive to balance getting the job done and focusing on employee needs.

a)

True

b)

False

15.

Delegation is fundamental to...

a)

avoid role overload.

b)

achieve a more meaningful distribution of tasks.

c)

achieve a more meaningful distribution of respnsiblities.

16.

When decisions are made in a business it is important to consider...

a)

personal preference of staff

b)

feasibility

c)

viability

d)

prejudice

17.

The disciplinary action for latecoming will be found in the company...

a)

code of conduct

b)

code of ethics

c)

job description

d)

job advertisement

18.

The business world is interrelated and interconnected meaning managers should possess the competency of...

a)

Global awareness

b)

Organisational awareness

c)

Strategic thinking

d)

Customer service orientation

19.

Being aware of the capabilities and constraints of a business forms part of the ... competency.

a)

analysis

b)

globalisation

c)

organisational awareness

d)

judgement

20.

Decisions should not be made impulsively and consideration of all facts forms part of the ... competency.

a)

teamwork

b)

negotiation

c)

initiative

d)

analysis

21.

The ability of a manager to look at the business' current position in the market and to see where it should be in a years time is called...

a)

decision making

b)

strategic thinking

c)

planning

d)

initiative

22.

Empowerment and talent development can be done by...

a)

giving employees new skills through training.

b)

giving employees new responsibilities and authority.

c)

giving employees the freedom to choose how to do a task based on set standards.

d)

offering them competitive salary packages.

23.

Creating a competitive advantage by being proactive and pre-empting issues can be achieved by...

a)

negotiation

b)

taking initiative

c)

analysis

d)

leading

24.

When making decisions it is fundamental that managers apply...

a)

fiduciary duty

b)

integrity

c)

prejudice

d)

honesty

25.

When building a relationship with customers it is important that --- and --- be maintained. This will help to foster repeat business.

a)

trust

b)

good prices

c)

credibility

d)

stock rotation