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WorksheetsUnit 07 - Maintain business records and documentation
Total questions: 20
Worksheet time: 5hrs 0mins
Record keeping is one of the most important task for small and big business owner. No business or government entity can survive without making records of its activities.
True
False
The reason for keeping saving records:
Detail tracking and planning
Legal compliance
Tax preparation (federal, state, and local)
All of the above
__________ records and documentation has to be in a safe environment.
System control.
Records continuum theory.
Mandate and ownership of business process.
Environmental context.
‘Business rules & guidelines’ would be considered:
A policy.
A Procedure.
A characteristics.
None of the above
Knowledge management is the process of capturing, distributing, and _________ using knowledge.
hopefully
thoughtfully
attentively
effectively
Which of the below is not an electronic storage device
Portable hard disk
Suspension file
CDs
USB flash drive
Which of the below should an organization consider when choosing a storage device?
A-Capacity
B-Color
C-Both A & D
D-Physical size
An archiving policy should contain information on
A. A record of all document in archive
B. How information should be archived
C. When archived records can be disposed of
D. Both B & C
Which of the following is not an advantage of electronic filing systems
Less physical space
Less waste
Accessible to all
Economical
Which of the below is not a step you should take to ensure records are accurate?
A. Check the source of the information
B. Cross-check information
C. Ask your manager to sign the record
D. Both B & C
Which of the below steps should you take to ensure paper files are confidential
Never leave files unattended on a desk
Old files remain confidential when they go to archive
Shred unwanted files
All of the above
Which of the below is not a feature of an effective business record system?
A. simple and easy to use
B. Have a high retrieval speed
C. Be easily accessible to all staff.
D. Both B & C
What must an organisation do when archiving information?
Make sure the information is still accessible to all staff
Remove the names on all files
Comply with legal requirements
All of the above
Which department would usually produce a report on job applications
Human Resources
Managers
Customer Services
None of the above
Which of the following is an electronic device
A- USB
B- Hard Drive
C- Rotary file
D- Answer A and B
Which of the following is not an advantage of electronic filing systems
Less physical space
Less waste
Restricted access to certain folders or networks
Economical
Which of the following is a record?
Extra copies
Blank forms
Manuals
E-mails
Which department would usually work on dealing with customer complaints
Human Resources
Managers
Customer Services
None of the above
What is the ‘blank’ step?
Report
Develop
Execute
Create
‘Smoking is prohibited inside all campus facilities’ is an example of:
A policy.
A Procedure.
A characteristics.
None of the above
