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Ch. 18 Conflict Resolution Skills

Total questions: 15

Worksheet time: 22mins

Name
Class
Date
1.

Which conflict resolution style is equivalent to burying your head in the sand?

a)

avoidance

b)

separation

c)

accommodating to requirements

d)

problem solving

2.

Albert wants to play basketball, while John wants to stay inside and play a video game. Which of the following is a compromise?

a)

They play each game for an hour.

b)

They don't hang out at all.

c)

They play basketball.

d)

They argue until one person gives in.

3.

Which of the following emotions is the worst one to express when you're trying to resolve a conflict?

a)

Amusement

b)

Sadness

c)

Confusion

d)

Rage

4.
Which of the following conflict resolutions styles is NEVER effective?
a)
separation
b)
problem solving
c)
compromise
d)
accommodating to requirements
5.

A mediator helps settle disputes between two parties. A mediator is similar to:

a)

A ballplayer

b)

A lawyer

c)

A judge

d)

A businessperson

6.
Which conflict resolution style includes brain storming for solutions?
a)
separation
b)
problem solving
c)
avoidance
d)
compromise
7.

Place the following steps for resolving a conflict in order: A) Breathe deeply; B) Suggest a compromise; C) Listen to what another person says

a)

C, B, A

b)

A, C, B

c)

B, A, C

d)

A, B, C

8.
Learning better ways to communicate is a useful technique for anger management.
a)
True
b)
False
9.
Which of the following is not a tip for active listening?
a)
sending signals
b)
asking questions
c)
feedback
d)
interrupting
10.
A way for individuals to find a peaceful resolution to a disagreement.
a)
Stress management
b)
Conflict resolution
c)
Anger adjustment
d)
Conflict adjustment
11.

The process in which specially trained students help other students resolve conflicts peacefully is _________________.

a)

medication

b)

peer medication

c)

conference

d)

negotiation

12.
Which conflict resolution style is known as the last resort?
a)
avoidance
b)
accommodating to requirements
c)
separation
d)
problem solving
13.

What is NOT a factor affecting violence?

a)

They don't know how to solve problems

b)

Only way they know how to express anger

c)

Learned from adults

d)

Born that way

14.
The conflict resolution style where two parties meet in the middle is:
a)
mid-line conflict
b)
compromise
c)
problem solving
d)
partnership resolution
15.

Can violence in the media be a cause of the violence in real life?

a)

Yes

b)

No