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Worksheets

Leadership & Communication

Total questions: 24

Worksheet time: 12mins

Name
Class
Date
1.

It's best to use "You" statements when facing a confrontation

a)

True

b)

False

2.

In America, making eye contact is a sign of disrespect

a)

True

b)

False

3.

When greeting someone in a professional setting you should...

a)

Shake hands

b)

Use slang

c)

Cross your arms

4.

When greeting someone in a professional setting you should...

a)

Use slang

b)

Dress professionally

c)

Only speak when spoken to

5.

When greeting someone in a professional setting you should...

a)

Fist bump

b)

Give a high five

c)

Make eye contact

6.

Non-verbal communication includes all except...

a)

Hand gestures

b)

Tone of voice

c)

Facial expressions

d)

You statements

7.

Body language is

a)

Verbal communication

b)

Non-verbal communication

8.

Using "I" statements includes all of the following EXCEPT

a)

Praising

b)

Threatening

c)

Advising

d)

Suggesting

9.

Barriers to communication include which of the following

a)

Using I statements

b)

Active Listening

c)

Keeping the speaker in mind

d)

Daydreaming

10.

Which pillar of character means: Playing by the rules

a)

Responsibility

b)

Fairness

c)

Respect

d)

Trustworthiness

11.

Which pillar of character means: Do what you are supposed to do

a)

Responsibility

b)

Citizenship

c)

Fairness

d)

Trustworthiness

12.

Which pillar of character means: Be kind

a)

Trustworthiness

b)

Responsibility

c)

Caring

d)

Citizenship

13.

Which pillar of character means: Get involved in the community

a)

Responsibility

b)

Trustworthiness

c)

Citizenship

d)

Caring

14.

Which pillar of character means: Be honest: don't cheat or steal

a)

Responsibilities

b)

Trustworthiness

c)

Caring

d)

Citizenship

15.

Which pillar of character means: Treat others the way you want to be treated

a)

Respect

b)

Caring

c)

Trustworthiness

d)

Responsibility

16.

Match the definition to the leadership style. Leaders mentor their workers and employee engagement is high

a)

Autocractic

b)

Transformational

c)

Coaching

d)

Transactional

17.

Match the definition to the the leadership style. Inspire staff by creating an environment of intellectual stimulation

a)

Transformational

b)

Transactional

c)

Servant

d)

Autocratic

18.

Match the definition to the the leadership style. Have significant control over staff, rarely considers worker suggestions or share of power

a)

Autocratic

b)

Laissez-faire

c)

Democratic

d)

Bureaucratic

19.

Match the definition to the the leadership style. Characterized by their hands off approach, allowing employees to get on with tasks as they see fit

a)

Coaching

b)

Charismatic

c)

Bureaucratic

d)

Laissez-faire

20.

Match the definition to the the leadership style. Participative leadership, leaders often ask for input from team members before making a final decision

a)

Bureaucratic

b)

Democratic

c)

Charismatic

d)

Servant

21.

Match the definition to the the leadership style. Implemented in highly regulated environments, with strict adherence to the rules are important.

a)

Democratic

b)

Bureaucratic

c)

Charismatic

d)

Servant

22.

Match the definition to the the leadership style. Relies heavily on the positive charm & personality of the leader in question.

a)

Democratic

b)

Bureaucratic

c)

Charismatic

d)

Servant

23.

Match the definition to the the leadership style. Establishes a clear chain of command utilizing a carrot & stick approach to management

a)

Transformational

b)

Transactional

c)

Servant

d)

Autocratic

24.

Match the definition to the the leadership style. Prefers power-sharing models of authority & encourages collective decision making.

a)

Democratic

b)

Bureaucratic

c)

Charismatic

d)

Servant