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WorksheetsLeadership & Communication
Total questions: 24
Worksheet time: 12mins
It's best to use "You" statements when facing a confrontation
True
False
In America, making eye contact is a sign of disrespect
True
False
When greeting someone in a professional setting you should...
Shake hands
Use slang
Cross your arms
When greeting someone in a professional setting you should...
Use slang
Dress professionally
Only speak when spoken to
When greeting someone in a professional setting you should...
Fist bump
Give a high five
Make eye contact
Non-verbal communication includes all except...
Hand gestures
Tone of voice
Facial expressions
You statements
Body language is
Verbal communication
Non-verbal communication
Using "I" statements includes all of the following EXCEPT
Praising
Threatening
Advising
Suggesting
Barriers to communication include which of the following
Using I statements
Active Listening
Keeping the speaker in mind
Daydreaming
Which pillar of character means: Playing by the rules
Responsibility
Fairness
Respect
Trustworthiness
Which pillar of character means: Do what you are supposed to do
Responsibility
Citizenship
Fairness
Trustworthiness
Which pillar of character means: Be kind
Trustworthiness
Responsibility
Caring
Citizenship
Which pillar of character means: Get involved in the community
Responsibility
Trustworthiness
Citizenship
Caring
Which pillar of character means: Be honest: don't cheat or steal
Responsibilities
Trustworthiness
Caring
Citizenship
Which pillar of character means: Treat others the way you want to be treated
Respect
Caring
Trustworthiness
Responsibility
Match the definition to the leadership style. Leaders mentor their workers and employee engagement is high
Autocractic
Transformational
Coaching
Transactional
Match the definition to the the leadership style. Inspire staff by creating an environment of intellectual stimulation
Transformational
Transactional
Servant
Autocratic
Match the definition to the the leadership style. Have significant control over staff, rarely considers worker suggestions or share of power
Autocratic
Laissez-faire
Democratic
Bureaucratic
Match the definition to the the leadership style. Characterized by their hands off approach, allowing employees to get on with tasks as they see fit
Coaching
Charismatic
Bureaucratic
Laissez-faire
Match the definition to the the leadership style. Participative leadership, leaders often ask for input from team members before making a final decision
Bureaucratic
Democratic
Charismatic
Servant
Match the definition to the the leadership style. Implemented in highly regulated environments, with strict adherence to the rules are important.
Democratic
Bureaucratic
Charismatic
Servant
Match the definition to the the leadership style. Relies heavily on the positive charm & personality of the leader in question.
Democratic
Bureaucratic
Charismatic
Servant
Match the definition to the the leadership style. Establishes a clear chain of command utilizing a carrot & stick approach to management
Transformational
Transactional
Servant
Autocratic
Match the definition to the the leadership style. Prefers power-sharing models of authority & encourages collective decision making.
Democratic
Bureaucratic
Charismatic
Servant
