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WorksheetsBusiness Chapter 6
Total questions: 16
Worksheet time: 8mins
......... is the factors that influence the behavior of workers towards achieving set business goals.
Absenteesim
Labour turnover
Motivation
Labour productivity
Which of the followings are the benefits of having a well-motivated workforce? (The answer can be more than one)
Better quality goods and services
Low rate of absenteeism
More competitive
Low rate of labour turnover
The concept of human needs is the theory of ....
Frederick Herzberg
Enrico Fermi
F. W. Taylor
Abraham Maslow
Which of the following is not part of the concept of human needs?
Esteem needs
Working conditions
Social needs
Self-actualisation
What is the other name for the scientific management theory?
the human needs concept
the hygiene factor
the motivators factor
the theory of economic man
What does the theory of economic man say about motivating the workers?
people need to fulfill the hygiene factors first to prevent dissatisfaction
people need to be influenced by factors to increase their efforts
the view that humans are only motivated by money
none of these answers
Which of the following is NOT the factor in the hygiene factor?
recognition of achievement
working conditions
salary or wage
relationship with others
Cash or non-cash rewards paid to workers which are often used to motivate workers to increase their efforts is called ...
Non-financial Rewards
Fringe Benefits
Financial Rewards
Bonus
Which of the followings are counted as non-financial rewards?
Delegation
Job enlargement
Team working
Profit-sharing
Which of the following is not considered as financial reward?
Quality circles
hourly wage rate
bonus schemes
piece-rate and commissions
..... an additional reward paid to workers for achieving targets set by managers.
bonus
performance-related pay
commission
salary
..... is payment to workers based on the number of units produced.
salary
hourly wage rate
piece rate
commission
... is increasing variety in the workplace by allowing workers to switch from one task to another.
job enlargement
job satisfaction
job rotation
job enrichment
... is organizing work so that workers are encouraged to use their full abilities.
job enrichment
job rotation
job satisfaction
job enlargement
.... is passing responsibility to perform tasks to workers lower down in the organization.
none of these options
team-working
quality circles
delegation
... group of workers who meet regularly to discuss work-related problems.
delegation
team-working
quality circles
none of these options
