WorksheetsPlanning & Decision Making
Total questions: 16
Worksheet time: 8mins
The process for planning and preparing spoken and written messages consists of .... steps.
4
5
6
7
8
Which of the following is NOT a step of planning and preparing a message?
Envision the audience
Organize the message
Prepare the first draft
Send the message
Which of the following is NOT a contextual force?
Legal constraints
Ethical Constraints
Communication patterns
Team environment
Organizational culture affects which of the following
Type of communication
Amount of of communication
All of them
Quality of communication
Market culture is the culture where leaders
act like fathers
are hard drivers
stimulate innovation
act like coordinators
Which of these is NOT a dimension of context?
Technological
Physical
Chronological
Social
Cultural
Which of the following is an example of a physical context?
Young people have different expectations than seniors
At a company picnic
You are the same age as your manager
In the morning
The major purpose of a business message is to
communicate a large amount of information
promote a product or service
communicate logical information
establish relationships
Which of the following does NOT affect the channel choice?
Richness versus leanness
Control over the message
Cost
Speed of establishing contact
Time required for communication
Which of the following is an audience characteristics?
Economic level
Age
Culture
Educational/occupational background
Perception
Assertiveness is
the degree to which a culture encourages and rewards its members for improved performance and excellence.
the degree to which people in a culture are determined in their relationships.
the degree to which members of a cultural group expect and agree that power should be shared equally.
Adaptations include which of the following?
Communicating ethically and responsibly
building and protecting goodwill
using simple. contemporary language
writing concicsely
all of them
Libel is
a spoken defamatory remark
a written defamatory remark
a spoken and written defamatory remark
Organise means the act of
dividing a topic into parts
arranging topics in an appropriate sequence
dividing a topic into parts and arranging them in an appropriate sequence
What does deductive mean?
a message begins with the major ideas followed by details
a message withholds the major idea until accompanying details and explanations are presented
Which of these is NOT a basis of sequencing ideas in a message?
Time
Value
Importance
Depth
Space
