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WorksheetsBusiness Management I Mid Term Review (v.2019)
Total questions: 50
Worksheet time: 50mins
“Business information management” is a term sometimes used to refer to as?
business analytics.
office management.
human resources management.
supply chain management.
Department manager, small business manager, and regional manager are __________ positions.
business analytics
general management
operations management
supply chain management
“Administrative services” is a term sometimes used to refer to as?
business analytics.
office management.
supply chain management.
human resources management.
Shawna is in charge of helping her company achieve its goals through the proper hiring and use of employees. Which type of business management and administration career does Shawna have?
Business analytics
Operations management
Supply chain management
Human resources management
Dara is in charge of quality control at her company. Which type of business management and administration career does she have?
Business analytics
Office management
Operations management
Human resources management
Fulfillment manager, import/export analyst, and inventory planner are _________ positions.
business analytics
office management
supply chain management
human resources management
The number of levels of management that a business needs usually depends on the:
location of the facility.
age of the employees.
goals of the company.
size of the business.
An important purpose of management is to ___________________ the business.
design advertising for
achieve the objectives of
prepare the books for
compile the financial data of
A plant manager, or a department head, would be an example of which level of management?
Middle
Operating
Top
Supervisory
Which of the following is the main purpose of management?
To obtain the needed resources
To reach a specific level of productivity
To accomplish the business’s goals
To create a pleasant working atmosphere
Which of the following is an important function of mid-level management?
To prepare workers’ daily schedules
To serve as a link between top-level and first-line management
To make sure projects meet deadlines
To establish long-term objectives for the company
Which of the following statements about first-line management is true?
First-line managers are not responsible for carrying out middle management’s plans.
First-line managers never work side-by-side with their employees.
Businesses typically hire their first-line managers from inside the company.
There are normally fewer first-line managers than middle or top-level managers.
Avery, who manages a silk-screening and embroidery business, has set a goal of increasing sales by 15% in the next six months. To reach his goal, he has increased the business’s advertising budget. This is an example of the ______________ function of management.
planning
directing
organizing
controlling
What must managers be able to do if they want employees to understand the business’s goals and be productive?
Listen carefully
Communicate clearly
Ask questions
Obtain feedback
Which of the following do many businesses believe to be their most important resource?
Employees
Office supplies
Equipment
Sales revenue
Which is an activity associated with the organizing function of management?
Inspecting the quality of outputs
Developing a mission statement
Determining the division of labor
Providing employees with feedback
An important aspect of the organizing function of management involves which activity?
conducting performance reviews.
establishing levels of authority.
promoting employees.
motivating team members.
Jill’s company just took on a new project, and she knows that she needs to decide which staff members will be in charge of each aspect of the project. Jill is ______
staffing.
organizing.
planning.
controlling.
In management, a primary organizing activity is?
hiring talented workers.
assigning responsibility.
controlling external conditions.
evaluating job performance.
Whenever clients arrive at the Skin Solutions Dermatology office, the receptionists struggle to find their records. Clients fill out multiple forms with the same information, and they wait a long time to be seen by a doctor. Skin Solutions is losing a lot of patients quickly. This is an example of how___
organizing reduces the need for customer service.
managers need to create strict organizational structures.
poor organizing damages a company’s reputation.
a lack of organizing leads to employee conflict and turnover.
Which of the following tasks would a manager complete when organizing?
Hiring employees
Writing a marketing plan
Training staff
Arranging an office space
Organizing can help companies handle issues with __________ so employees know to whom to report and who is responsible for what.
reputation
efficiency
tracking
authority
When managers are grouping related tasks into departments or teams, they are
instructing employees about how to spend their time.
allocating the company’s resources.
determining the organizational structure.
analyzing the external business environment.
Under what circumstances would a company adopt a matrix organizational structure?
It has offices in several cities.
It frequently uses cross-functional teams.
It has fewer than 50 employees.
It has mostly inexperienced employees.
Three primary factors that affect the organizational structure of a business include interpersonal relationships, tasks, and _______
authority.
injunction.
initiative.
attrition.
Which of the following has a direct impact on a manager's span of control?
Popularity of products
Number of subordinates
Channel of distribution
Allocation of funds
Businesses use organizational design to structure their
people, information, and technology.
people, information, and competitors
information, technology, and competitors.
technology, people, and competitors.
A business creates an organizational design in which no employee has to report to more than one manager at a time. This is following an organizational principle called
unity of command.
the scalar principle.
span of control.
line authority.
Which principle of organizational design states that authority should flow in a clear, unbroken line from the top of an organization to the bottom?
Span of control
Staff authority
Responsibility
Scalar principle
Which of the following is an advantage of using the divisional organizational structure?
It’s unpredictable in nature.
It balances conflicting organizational objectives.
It can create better customer experiences.
It can encourage competition.
One of the most important aspects of project management involves _____
setting goals.
training employees.
buying supplies.
identifying mistakes.
Which of the following statements is true about project management?
It requires a signed contract from stakeholders.
It is a continuous series of events with an unlimited life span.
It involves the coordination of multiple activities.
Its primary use is for completing complex activities.
Projects are different from business operations because business operations
are special ventures.
are permanent.
use untraditional management structures.
have a definite beginning and end.
Which of the following is an example of a project that enhanced an existing product?
The construction of the Empire State Building
A medication that cures a life-threatening illness
A software update for your computer
The sequel to your favorite movie
The project manager controls what the project will and will not do, known as the project’s?
budget.
plan.
schedule
scope.
The three common constraints on a project are scope, budget, and ____
time.
technology.
ability.
laws.
Which of the following is a benefit of using project management software?
Improved efficiency
Less need for management
Smaller project team size
Better governance mechanisms
When HR management executives participate in a company’s long-range planning efforts, they are taking part in
strategic management.
marketing.
budgeting.
financial analysis.
Which of the following is a reason that the role of HR management is changing?
Business costs are going down.
Employees place a greater emphasis on work over personal lives.
The workforce is younger than ever.
There is greater diversity in the workforce.
The role of ethics in human resources management involves:
organizing employees into groups.
treating all employees fairly.
planning the hiring process.
using resources wisely.
Which is an example of an ethical dilemma that human-resources managers may encounter?
Developing a pay scale for employees
Promoting a qualified employee
Recruiting job candidates online
Hiring a friend and family member
When a human resources department uses interactive computer simulations to help employees learn how to do their jobs, it is using technology for _____________________ purposes.
evaluation
training
hiring
compliance
A business's human resources department is responsible for coordinating the ____ for employees.
performance evaluations
sales promotions
information systems
purchase orders
Which of the following is a characteristic of human resources management?
Evaluating supervisors
Developing leaders
Scheduling the work
Working with people
The first task in the HR management activity of staffing is:
determining job descriptions
screening and selecting applicants.
determining need.
recruiting.
What management function involves identifying qualified candidates to perform the business’s work?
Persuading
Leading
Staffing
Controlling
The staffing function is different from the organizing function because staffing is:
optional.
the foundation of organizing.
more important than organizing.
continuous.
What is an important question that a manager must consider when hiring a new employee?
What are the company's product quality standards?
What is the company's vision?
How should the workload be distributed?
How will the company compensate this worker?
None of the other managerial functions can be carried out effectively without staffing because:
all of an organization's communications are created during staffing.
staffing lays the foundation for organizing.
staffing supplies the human resources needed for management.
businesses are legally required to set up staffing first.
To control various business activities in an effective manner, managers must first:
initiate corrective action.
identify communication channels.
set appropriate standards.
request employee feedback.
