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WorksheetsOperational Risk Awareness
Total questions: 10
Worksheet time: 5mins
Why we should manage operational risks? Please choose 3 answers *
Minimise operational losses
Achieve business objectives
Better business decision
Common industry practice
Reduce tax
Who responsible to manage operational risk?
Risk Owner & Risk Agent
Head of Department/ Branch Manager
Chief Risk Officer
All Staff
Please select the correct examples of the causal factor contributing to operational risk
Process: Inabsence of dual control function (checker & maker process) for financing
System: Non-maintenance of ATM/CDM machine resulting to frequent breakdown.
External: Staff did not comply to internal policies and procedures
People: Non-comprehensive of SLA (Service Level Agreement) between Bank and vendor.
What should you do once you identified any operational risk issues within your department?
Highlight to OSRMS.
Email to Management level
Keep silent. Any operational risk issues shall only be highlighted to OSRMS by the Risk Owner/ Risk Agent.
Keep monitoring
What is BCM?
Business Compliance Management
Business Contingency Management
Banking Continuity Management
Business Continuity Management
The following are the reasons why Bank requires BCM EXCEPT? *
To carry out the critical business functions at a minimal resources during disaster
Safeguard the Bank's customers and business partners
Protect the Bank’s image and reputation
Protect the banking industries
What are the objectives of Call Tree exercise
To ensure that all staff are well-informed in a structured and prompt manner in the event of disaster.
To ensure that the overall call time taken is within the stipulated time (120 minutes).
To ensure that the message is conveyed to staffs correctly.
All of the above
Identify which area Shariah Non Compliant Event (SNCE) can occur in daily business activities? Please select 3 answers.
Employee morale
Marketing works and promotional materials
Legal documentation
Execution and implementation of financing contracts
Which one of the following does not relate to the Shariah non compliance issue?
The letter of Aqad Penyewaan Kenderaan was not signed by the customer
The collaterals and securities shall be in line with the Shariah requirements.
The letter of Acceptance (LOA) was not dated.
None of the above.
As an employee of an Islamic bank, what is your direct responsibility in managing Shariah Risk?
To report any potential Shariah risk event to the respective departments.
Attend training to enhance Shariah knowledge.
To comply with Shariah decisions or resolutions as decided and resolved by the Shariah authorities.
All of the above.
