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JANUARY 1st week Online Test

Total questions: 20

Worksheet time: 3mins

Name
Class
Date
1.

What is the full form of CRM

a)

Customer Relationship Management

b)

Customer Walkin Data

c)

Visitor Relationship Management

d)

All of above

2.

What is Apple 7 cashback

a)

ICICI 3000

b)

HDFC 3000

c)

HDFC 5%

d)

Upto 7000

3.

Which one no need to communicate in Sangeetha Protect

a)

365Days Damage Protection

b)

365Days Fire Protection

c)

365Days Assured Buy Back

d)

All of above

4.

Which invoice customer not aligible for COMBO OFFER

a)

COI, FIN, RDI, RFR

b)

RDI, RFR, DI, FIN

c)

DI, RDI, SI

d)

NON OF THE ABOVE

5.

In Zest Money Billing what are the importent things need to follow

a)

FIN Invoice, Pinelabs Machine

b)

RRN approval no

c)

In store old process

d)

All of the above

6.

In Bajaj Finance Billing what Should we follow

a)

DBD, CO-BRAND

b)

Processing fees, Riskpool charges

c)

Full amount of DBD

d)

All of the above

7.

What is the VIVO S1Pro cashback

a)

5% HDFC

b)

10% HDFC, ICICI

c)

10% ICICI

d)

Upto 10% HDFC

8.

What is the Cashback of Yes bank offer

a)

5%, Cap of 1500

b)

10%, Cap of 1500

c)

10%, Cap of 2000

d)

10%, Cap of 3000

9.

What is the Validity of ICICI offer in MI

a)

10th Jan'19

b)

31st Jan'20

c)

26th Jan'20

d)

10th Jan'20

10.

What is VIVO cashback

a)

5% HDFC

b)

10% ICICI

c)

5% ICICI

d)

10% HDB, HDFC, ICICI

11.

Samsung 7.5% Cashback validity

a)

26th Jan'2020

b)

20th Jan'2020

c)

31st Jan'2020

d)

10th Jan'2020

12.

What is the Processor for VIVO S1 Pro

a)

SnapDragon 675

b)

SnapDragon 665

c)

SnapDragon 439

d)

SnapDragon 660

13.

How to Do customer Debit Card transaction

a)

Mobikwik

b)

BharatPe

c)

Pinelabs

d)

PhonePe

14.

What is the benefit for the Bajaj Customer for 25-35K

a)

2000

b)

4000

c)

6000

d)

8000

15.

Who is the contact person for Store Discount

a)

ASM

b)

Sales Head

c)

Trainer

d)

Venkatesh Operator

16.

What is the No Cost EMI for apple

a)

3M

b)

6M

c)

3&6M allowed

d)

3,6M on DC / 9M on CC

17.

Samsung S10 512GB Instent CB as per New Scheme

a)

8000

b)

7000

c)

4000

d)

12000

18.

What is the DBD need to collect from customer

a)

1.5%

b)

2%

c)

Below 2%

d)

Total DBD

19.

Whom to Write a mail for Servify Issues

a)

online@sangeethamobiles.com

b)

support@sangeethamobiles.com

c)

support@servify.in

d)

Any of the above

20.

Customer Bought a Mobile in Chennai, he can do the DP claim any where in Sangeetha.

a)

Yes

b)

No