Transcript:

Man: Hello, Tom Wilson’s, can I help you?

Woman: Hi there, it’s Emma Lloyd here. I’m calling about my motorbike. Is it ready to be collected yet?

Man: Can you remind me, what’s the make of the bike?

Woman: It’s a City Zip. It’s blue.

Man: Oh yes. We had to order in some parts, but they still haven’t arrived yet I’m afraid.

Woman: Do you know when the bike will be ready to pick up?

Man: Sorry, I don’t know. But I’ll call our suppliers and find out if they’ve sent out the spare parts yet. Once the parts are here we can fix the bike in two or three days.

Woman: Okay, I’ll give you a call at the end of the week, then.

Man: Sure.

Where is the woman calling?

Transcript:

Man: Hello, Tom Wilson’s, can I help you?

Woman: Hi there, it’s Emma Lloyd here. I’m calling about my motorbike. Is it ready to be collected yet?

Man: Can you remind me, what’s the make of the bike?

Woman: It’s a City Zip. It’s blue.

Man: Oh yes. We had to order in some parts, but they still haven’t arrived yet I’m afraid.

Woman: Do you know when the bike will be ready to pick up?

Man: Sorry, I don’t know. But I’ll call our suppliers and find out if they’ve sent out the spare parts yet. Once the parts are here we can fix the bike in two or three days.

Woman: Okay, I’ll give you a call at the end of the week, then.

Man: Sure.

What information does that man ask for?

Transcript:

Man: Hello, Tom Wilson’s, can I help you?

Woman: Hi there, it’s Emma Lloyd here. I’m calling about my motorbike. Is it ready to be collected yet?

Man: Can you remind me, what’s the make of the bike?

Woman: It’s a City Zip. It’s blue.

Man: Oh yes. We had to order in some parts, but they still haven’t arrived yet I’m afraid.

Woman: Do you know when the bike will be ready to pick up?

Man: Sorry, I don’t know. But I’ll call our suppliers and find out if they’ve sent out the spare parts yet. Once the parts are here we can fix the bike in two or three days.

Woman: Okay, I’ll give you a call at the end of the week, then.

Man: Sure.

What is the man going to do?

Transcript:

Man: Excuse me, I’ve got an appointment to see the manager. Can you tell me where his office is please?

Woman: Sure. You need to go up to the second floor, to the household good department. There’s a door to the right of the cash desk. Go through the door and go along the corridor. The manager’s office is on the right hand side. It’s opposite the staff kitchen.

Man: Is there an elevator?

Woman: Yes, there is. It’s just over there, next to the changing rooms.

Man: Is there a bathroom I can use, please?

Woman: Yes, on the lower ground floor, near the restaurant.

Where are they?

Transcript:

Man: Excuse me, I’ve got an appointment to see the manager. Can you tell me where his office is please?

Woman: Sure. You need to go up to the second floor, to the household good department. There’s a door to the right of the cash desk. Go through the door and go along the corridor. The manager’s office is on the right hand side. It’s opposite the staff kitchen.

Man: Is there an elevator?

Woman: Yes, there is. It’s just over there, next to the changing rooms.

Man: Is there a bathroom I can use, please?

Woman: Yes, on the lower ground floor, near the restaurant.

Where is the manager’s office?

Transcript:

Man: Excuse me, I’ve got an appointment to see the manager. Can you tell me where his office is please?

Woman: Sure. You need to go up to the second floor, to the household good department. There’s a door to the right of the cash desk. Go through the door and go along the corridor. The manager’s office is on the right hand side. It’s opposite the staff kitchen.

Man: Is there an elevator?

Woman: Yes, there is. It’s just over there, next to the changing rooms.

Man: Is there a bathroom I can use, please?

Woman: Yes, on the lower ground floor, near the restaurant.

What is on the lower ground floor?

Transcript:

Man: Hi Jenny, did you have a good weekend?

Woman: Yes, it was fantastic. We went to the National Park and went walking in the mountains.

Man: Brilliant. Well, you had a great day for it.

Woman: Absolutely. There wasn’t a cloud in the sky. We could see for miles from the top. What about you, what did you get up to?

Man: I was preparing for the wedding. We had a few last minute jobs to do, you know, sorting out the drinks and the tables.

Woman: Of course! I forgot you’re getting married. It’s on Friday isn’t it?

Man: Yes. Five days till the big day.

Woman: Well, I bet you’re looking forward to it.

Where did the woman go at the weekend?

Transcript:

Man: Hi Jenny, did you have a good weekend?

Woman: Yes, it was fantastic. We went to the National Park and went walking in the mountains.

Man: Brilliant. Well, you had a great day for it.

Woman: Absolutely. There wasn’t a cloud in the sky. We could see for miles from the top. What about you, what did you get up to?

Man: I was preparing for the wedding. We had a few last minute jobs to do, you know, sorting out the drinks and the tables.

Woman: Of course! I forgot you’re getting married. It’s on Friday isn’t it?

Man: Yes. Five days till the big day.

Woman: Well, I bet you’re looking forward to it.

What did the man do at the weekend?

Transcript:

Woman: I’m doing a stationery order, Clive. Do you need anything?

Man: Hmm, let me think. I need some more pens.

Woman: What colour? Red? Blue?

Man: Oh no. I’ve got enough red ones. But I’m short of black ones. I never seem to have any.

Woman: Really? Have you looked in the drawer? There are usually lots of pens in there.

Man: Which drawer?

Woman: The drawer in the desk next to the photocopier.

Man: I thought the stationery was kept in the cupboard at reception.

Woman: No, we moved it about six weeks ago. I’ll check it, and bring some to you. Do you need anything else?

Man: Some staples and some paper clips please.

Woman: Sure.

What does the man need?

Transcript:

Woman: I’m doing a stationery order, Clive. Do you need anything?

Man: Hmm, let me think. I need some more pens.

Woman: What colour? Red? Blue?

Man: Oh no. I’ve got enough red ones. But I’m short of black ones. I never seem to have any.

Woman: Really? Have you looked in the drawer? There are usually lots of pens in there.

Man: Which drawer?

Woman: The drawer in the desk next to the photocopier.

Man: I thought the stationery was kept in the cupboard at reception.

Woman: No, we moved it about six weeks ago. I’ll check it, and bring some to you. Do you need anything else?

Man: Some staples and some paper clips please.

Woman: Sure.

The man thought that stationery was kept...

The director is meeting with investors, as the company would like to _____ operations

Ms. Brown is a gifted speaker, and everybody _____ listening to her talks

The contractor will start work as soon as we _____ the necessary forms

_____ more than the amount that is budgeted for this project

It is _____ to see sales drop somewhat at this time of the year

Softwind's technical support staff provides free telephone assistance to register Softwind users. In order to receive this ree assistance, you must irst register your product with softwind. To do this, ill in the enclosed registration card, including the name of the retail outlet where you purchased this product. Softwind will then send you a personal identiication number (PIN), which must be applied to support staff whenever you request assistance. Registering your product will also enable us to send you timely information on updates and future releases. Before calling technical support, please try to

find the answer to your question in the handbook that accompanies this product.

What is the topic of the text above?

Softwind's technical support staff provides free telephone assistance to register Softwind users. In order to receive this free assistance, you must first register your product with softwind. To do this, fill in the enclosed registration card, including the name of the retail outlet where you purchased this product. Softwind will then send you a personal identiication number (PIN), which must be applied to support staff whenever you request assistance. Registering your product will also enable us to send you timely information on updates and future releases. Before calling technical support, please try to

find the answer to your question in the handbook that accompanies this product

What information is necessary to register this product?

Softwind's technical support staff provides free telephone assistance to register Softwind users. In order to receive this free assistance, you must first register your product with softwind. To do this, fill in the enclosed registration card, including the name of the retail outlet where you purchased this product. Softwind will then send you a personal identiication number (PIN), which must be applied to support staff whenever you request assistance. Registering your product will also enable us to send you timely information on updates and future releases. Before calling technical support, please try to

find the answer to your question in the handbook that accompanies this product

How can you receive a PIN?

Bill Gates

Bahasa Inggris SMK

Born on October 28, 1955 in Seattle, Washington, famed entrepreneur Bill Gates began to show an interest in computer programming at the age of 13 at the Lakeside School. He pursued his passion through college. Striking out on his own with his friend Paul Allen, Gates formed himself at the right place at the right time. He is now the most famous person in computer product development. He is the founder and chairman of Microsoft, the biggest software company in the world.

Bill Gates has consistently been ranked as the world's wealthiest person over all from 1995 to 2010, excluding 2007. During the career of Microsoft, Gates has held the positions of CEO and Chief Software Architect and remained the largest individual share holder with more than 8 percent of the common-stock

Bill Gates reached the top career in Microsoft as ....

Bill Gates

Born on October 28, 1955 in Seattle, Washington, famed entrepreneur Bill Gates began to show an interest in computer programming at the age of 13 at the Lakeside School. He pursued his passion through college. Striking out on his own with his friend Paul Allen, Gates formed himself at the right place at the right time. He is now the most famous person in computer product development. He is the founder and chairman of Microsoft, the biggest software company in the world.

Bill Gates has consistently been ranked as the world's wealthiest person over all from 1995 to 2010, excluding 2007. During the career of Microsoft, Gates has held the positions of CEO and Chief Software Architect and remained the largest individual share holder with more than 8 percent of the common-stock

How long has Bill Gates consistently been ranked as the world's wealthiest person?

Teacher : Good morning students. Let's start our lesson. Where is John?

Rudy : ... He called me that he got a traffic jam

Room boy : Good morning, Sir...... ?

Mr. Jack : Yes, please. Give me a hand with these two big suitcases.

Room boy: Yes, Sir

Tim : It's hard for me to understand the text because of the dificult words.

Lidya : .... The technology really helps us

Rafa : What does your sister usually do in the afternoon?

Seva : She takes a rest after coming home from her office. Sometimes she ... and plays games on it

Receptionist : Good Morning, Nirwana Hotel. Can I help you?

Caller : Room 1023, please.

Receptionist : I'm sorry, there is no answer. .... ?

John : I am getting sweaty, it's very hot in this room ......

Ricard : Not at all. I feel hot, too

Mr. Black : Why are you getting rush to leave, Bill?

Billy : Oh, if I miss the 8 o'clock train, .....

Mr. Black : Oh I see

Lumongga : I'm thinking about quitting my studies.

Bertha : Are you serious? What's going on?

Lumongga : I need to help my family's financial problem ...

Indro : Did you listen to the breaking news last night? .... Lots of people were trapped by flames.

Danny How terrible. Hope some of them are still alive.

Dina: Hello, Rini. Where are you? I have called you many times.

Rini : Sorry, I am at a supermarket with Rina.

Dina : Really? Are you looking for something?

Rini : Yes .....

Television has a great influence on our ideas about what is right and wrong about the way we should behave, and about life in general. Sometimes the values and life styles that we get from television are in conflict with those that are taught at home and at school. Critics of television point out that crime and western programs often appeal to a taste of violence, while many games show appeal greed. Many critics also believe that television should be used for socially constructive purposes as well as for entertainment.

The first commercial television broadcast was made in April 20, 1939 by Radio Corporation of America (RCA). Since 1939., it has become one of the most important facts or modern life. Television is very much part of the modern world. Its effects are felt all over the world.

Television is a reflection of modern world, say some people. It shows contemporary society. It affects customs and culture, others say. Television is bad for culture because it keeps culture from growing, say still others.

Good or bad, television is difficult to avoid. Its pictures enter home, stores, airports, and factories. It is here to stay!

\"It affects customs and culture, others say\".

The italic word means ......

A mangrove is a tropical marine tree or shrub of the genus Rhizhopora. Mangroves have special aerial roots and salt-filtering tap roots that enable them to thrive in brackish water (brackish water is salty, but not as salty as sea water).

There are several species of mangroves trees found all over the world. Some prefer more salinity, while others like to be very close to a large fresh water source (such as a river). Some prefer areas that are sheltered from waves. Some species have their roots covered with sea water everyday during high tide. Other species grow on dry land, but are still part of the ecosystem.

Mangroves need to keep their trunk and leaves above the surface of the water. Yet they also need to be firmly attached to the ground so they are not moved by waves. There are three types of mangrove roots that play an important role for it:

(1) support roots which directly pierce the soil.

(2) level-growing roots which twist upwards and downwards; with the upward twists emerging on the water surface.

(3) level-growing roots whose downward twists (sub-roots) appear on the water surface.

Any part of a root that appears above the water flows oxygen to the plant under water surface. As the soil begins to build up, these roots produce additional roots that become embedded in the soil.

The main idea of the text is ...

Maura, who liked to be thought of as the most beautiful and powerful queen of Arabia, had many suitors.

One by one she discarded them, until her list was reduced to just three sheiks, all equally young and handsome, rich and strong. It was very hard to decide who would be the best of them.

One evening, Maura disguised herself and went to the camp of the three sheiks, as they were about to have a dinner, and asked them for something to eat.

The first gave her some left-over food, the second gave her some unappetizing camel’s tail; the third sheik, who was called Hakim, offered her some of the most tender and tasty meat. After dinner, the disguised queen left the three sheiks’ camp.

The following day the queen invited the three sheiks to dinner at her palace. She ordered the servant to give each one exactly what they had given her the evening before.

Hakim, who received a plate of delicious meat, refused to eat it if the other two could not share it with him, and this act finally convinced Queen Maura that he was the man for her. “Without question, Hakim is the most generous of you”, she announced her choice to the sheiks.”So it is Hakim I will marry.”

The three sheiks were not…

Is it important to know what your kids are watching? Of course yes. Television can expose things you have tried to protect them from, especially violence, pornography, consumerism, etc.

A study demonstrated that spending too much time on watching TV during the day or at bedtime often causes bedtime disruption, stress, and short of sleep duration.

Another research found that there is a significant relationship between the amount of time spent for watching television during adolescence and early adulthood, and the possibility of being aggressive.

Meanwhile, many studies have identified a relationship between kids who watch TV a lot and being inactive and overweight.

Considering some facts mentioned above, protect your children with the following tips:

1. Limit television viewing to 1-2 hours each day.

2. Do not allow your children to have a TV set in their bedrooms.

3. Review the rating of TV shows that your children watch.

4. Watch television with your children and discuss what is happening in the show.

What is the text about?

More than 250 known disease can be transmitted through food. It is estimated that unknown or undiscovered agent cause 68% of all food-borne illness and related hospitalizations. Many cases of food poisoning are not reported because people suffer mild symptoms and recover quickly. Also, doctors do not test for a cause in every suspected case because it does not change the treatment or the outcome.

The known causes of food poisoning can be divided into two categories: infectious agents and toxic agents. Infections agents include viruses, bacteria, and parasites. Toxic agents include poisonous mushrooms, improperly prepared exotic foods (such as barracuda – ciguatera toxin) or pesticides on fruits and vegetables.

Food usually becomes contaminated from poor sanitation or preparation. Food handlers who do not wash their hands after using the bathroom or have infections themselves often cause contamination. Improperly packaged food stored at the wrong temperature also promotes contamination.

Which toxic agents may poison the food?