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Worksheetsunit 1.01
Total questions: 21
Worksheet time: 11mins
Which of the following is the main purpose of management
To obtain the needed resources
To reach a specific level of productivity
To accomplish the business’s goals
To create a pleasant working atmosphere
Which of the following is the main purpose of management
To obtain the needed resources
To reach a specific level of productivity
To accomplish the business’s goals
To create a pleasant working atmosphere
Which of the following is the main purpose of management
To obtain the needed resources
To reach a specific level of productivity
To accomplish the business’s goals
To create a pleasant working atmosphere
Why should managers know how to do the work of the workers they supervise?
To coordinate employees’ efforts
To establish a chain of command
To create a team spirit among employees
To have realistic expectations for workers
Avery, who manages a silk-screening and embroidery business, has set a goal of increasing sales by 15% in the next six months. To reach his goal, he has increased the business’s advertising budget. This is an example of the ______________ function of management.
planning
directing
organizing
controlling
What management function is being described in the following situation: David Thomas, a
top-level manager, identifies jobs to be performed, assigns responsibility for them, establishes
departments to handle the jobs, and determines how many and which employees mid-level managers will supervise.
Directing
Controlling
Planning
Organizing
Which management function is described in the following situation: Christy Chen determines the type of workers she needs, locates qualified applicants, selects those to be hired, and
assigns the new hires to a work area
Directing
Controlling
Staffing
Planning
Which management function is described in the following situation: James Crane has created a team atmosphere among the members of his sales department. When the team exceeded their monthly sales goal, James rewarded them with a celebratory dinner out and a five-percent
bonus.
Directing
Controlling
Planning
Organizing
A manager evaluates the production output of a department by checking it against the production goals for that time period. This is an example of the ______________ function of
management
planning
directing
organizing
controlling
A manager who helps an employee count the money in a cash drawer and prepare a bank
deposit is demonstrating
natural talent
technical skills
creativity
aggressive behavior
What must managers be able to do if they want employees to understand the business’s goals and be productive?
Listen carefully
Communicate clearly
Ask questions
Obtain feedback
A small-business manager who considers how a one-person reduction in office staff could
impact the rest of his/her company is demonstrating
technical skills.
interpersonal skills
conceptual skills
job-knowledge skills
Which of the following are examples of top-level management job titles:
Floor supervisor, area supervisor, and section manager
President, senior vice president, and chief executive officer
Collections supervisor, crew chief, and production supervisor
District manager, department head, and regional sales manager
Why do top-level managers usually receive high salaries?
Their decisions affect the entire company.
They are required to attend a great many meetings.
They have more experience than others in the company.
Their responsibilities involve hands-on supervision.
Which of the following are examples of middle-management job titles:
Floor supervisor, area supervisor, and section manager
President, senior vice president, and chief executive officer
Collections supervisor, crew chief, and production supervisor
District manager, department head, and regional sales manager
Which of the following is an important function of mid-level management:
To prepare workers’ daily schedules
To serve as a link between top-level and first-line management
To make sure projects meet deadlines
To establish long-term objectives for the company
Which of the following are examples of first-line management job titles:
President, senior vice president, and chief executive officer
Collections supervisor, crew chief, and production supervisor
Company vice president, department head, and regional sales manager
Senior vice president, chief financial officer, and regional vice president
Which of the following statements about first-line management is true:
First-line managers are not responsible for carrying out middle management’s plans.
First-line managers never work side-by-side with their employees.
Businesses typically hire their first-line managers from inside the company.
There are normally fewer first-line managers than middle or top-level managers.
There are normally fewer first-line managers than middle or top-level managers.
Employees
Office supplies
Equipment
Sales revenue
Who is normally responsible for purchasing the proper material resources for workers to use
in doing their jobs?
Middle managers
First-line workers
Supervisory managers
Top-level managers
A manager studies the business’s previous sales statistics as well as the sales forecast before making purchasing decisions. What type of resource is the manager using?
Material
Financial
Human
Information
