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2.1 Functions and Evolution of HRM

Total questions: 16

Worksheet time: 8mins

Name
Class
Date
1.

The systematic process of matching the internal and external supply of people with job openings anticipated in the organization over a specified period of time is referred to as ....

a)

strategic planning

b)

personnel forecasting

c)

human resource planning

d)

human capital supply analysis

2.

Soundgear Electronics recently shifted all of its customer support services to a vendor in India. Soundgear is most likely involved in the activity of ________.

a)

telecommuting

b)

offshoring

c)

recruiting

d)

staffing

3.

What is the key goal of proper Human Resources Planning?

a)

to avoid firms from incurring high cost because of negligent hiring

b)

to avoid firms from getting sued by employees due to unfair labor practice

c)

to get the right number of people with the right skills in the right jobs at the right time and cost

d)

to ensure qualified candidates go through every process of selection before they are actually hired

4.
What is recruitment?
a)
The way a business finds new staff
b)
Those who have an interest in the business
c)
It is another term for vacancy
d)
Customer service best practice is carried out using this method.
5.

Redundancy is...

a)

when you dismiss an employee because you no longer like him

b)

when you dismiss an employee because you no longer need anyone to do their job

c)

when you dismiss an employee because you have concerns about their work

d)

when you promote an employee

6.

Types of redundancy:

a)

compulsory, grievance and voluntary

b)

compulsory, discipline and early retirement

c)

discipline and grievance

d)

compulsory, early retirement and voluntary

7.

Gap fill: ____________________ tests focus on the behavioural aspects of a person (applicant) whereas ______________ tests

focus on the ability/skills of the person.


a)

Aptitude, psychometric

b)

Psychometric, aptitude

c)

Behavioural, Psychometric

d)

Psychological, Aptitudinal

8.

Occupational mobility

a)

refers to the ease and flexibility of workers in moving from one job to another due to their ability and willingness to switch.

b)

is the inability of workers to move from one job to another, due to a lack of skills, expertise or qualifications.

c)

refers to the extent to which workers are able and willing to relocate to another area for employment purposes.

d)

is the reluctance of workers to move to another location.

9.

Geographical mobility

a)

refers to the ease and flexibility of workers in moving from one job to another due to their ability and willingness to switch.

b)

is the inability of workers to move from one job to another, due to a lack of skills, expertise or qualifications.

c)

refers to the extent to which workers are able and willing to relocate to another area for employment purposes.

d)

is the reluctance of workers to move to another location.

10.

Geographical immobility

a)

refers to the ease and flexibility of workers in moving from one job to another due to their ability and willingness to switch.

b)

is the inability of workers to move from one job to another, due to a lack of skills, expertise or qualifications.

c)

refers to the extent to which workers are able and willing to relocate to another area for employment purposes.

d)

is the reluctance of workers to move to another location.

11.

a document that gives the profile of the ideal candidate for a job is....

a)

Job Description

b)

Job analysis

c)

Person specification

d)

Shortlisting

12.

Induction, Mentoring and Shadowing are examples of:

a)

Special powers in a role playing game

b)

Off the job training

c)

Behavioural training

d)

On the Job training

13.

The following are disadvantages of Off the Job Training except

a)

Employees are not distracted from the daily operations in the workplace

b)

It is more expensive than on-the-job training, e.g. training course fees

c)

Lost productivity during time when staff attend the training

d)

Employees gaining new skills and qualifications may decide to leave the firm for better jobs elsewhere.

14.

_____________________ training seeks to change or improve the patterns of behaviour at work based on the desired outcomes.

a)

Behavioural

b)

Psychological

c)

Cognitive

d)

Off the job

15.

__________________ involves employees evaluating themselves against a predetermined set of criteria.

a)

360 degree feedback

b)

Self appraisal

c)

Formative appraisal

d)

Summative appraisal

16.

_________________ is a variable work schedule requiring employees to work a set number of hours but giving employees the right to choose when they work.

a)

Teleworking

b)

Flexitime

c)

Migration of work

d)

Being a lazy blob