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Quality quiz

Total questions: 16

Worksheet time: 11mins

Name
Class
Date
1.

JIT stands for

a)

Jump in Time inventory system

b)

Just in Time inventory system

c)

Just in Time employee recruitment process

d)

Just in Time marketing mix strategy

2.

JIT orginiated in which country

a)

Germany

b)

UK

c)

USA

d)

Japan

3.

One benefit of JIT is to

a)

Increase waste

b)

Eliminate quality

c)

Increase costs

d)

Improve efficiency

4.

Just-in-time inventory ensures that

a)

Products are stored until ready to be sold

b)

There is just the right amount of inventory to produce only what you need, when you need it.

c)

Waste is measured daily

d)

Control of quality is limited

5.

Lean is a technique to eliminate waste in the production process

(a)  

6.

Which process is based on an ideology of maximising productivity while simultaneously minimising waste within a production operation

a)

6 Sigma

b)

Lean manufacturing

c)

Quality standards

d)

Skinny production

7.

DMAIC in the 6 Sigma process stands for

a)

Define, Monitor, Analyse, Improve, Costs

b)

Define, Monitor, Assess, Identify, Control

c)

Define, Measure, Analyse, Improve, Control

d)

Define, Measure, Assess, Improve, Costs

8.

Who created the 6 sigma process

a)

John Deming at Nissan in 1999

b)

Edward Deming at Toyota in 1971

c)

Geoff Smith at Motorola in 1981

d)

Bill Smith at Motorola in 1986

9.

Lean manufacturing improves overall business performance and optimizes inventory control

a)

TRUE

b)

FALSE

10.

TQM stands for

a)

Total quality management

b)

The quality management

c)

Total quality maximum

d)

Total quality minimum

11.

Which of the following are 2 characteristics of TQM

a)

Customer focus, continual effort

b)

Defect detention, cost management

c)

Human effort, staff turnover

d)

Price tactic, brand loyalty

12.

Explain the concept of prevention not detection.....

4 lines
13.

The Toyota system is also referred to as

a)

Lean manufacturing

b)

6 Sigma

c)

TQM

d)

JIT

14.

The primary objectives of which system is to save warehouse space and unnecessary cost-carrying

a)

TQM

b)

JIT

c)

6 Sigma

d)

Marketing mix

15.

Quality assurance is the maintenance of a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production.

a)

TRUE

b)

FALSE

16.

Which of the following is NOT a recognized quality standard benchmark

a)

ISO

b)

BSi

c)

Investors in People

d)

Ofsted