WorksheetsUnit 3 - AOS3 - Business Management
Total questions: 20
Worksheet time: 12mins
What is operations management?
The processes and procedures that transforms inputs into outputs.
The effective management of the formal relationship between the employer and employee.
It is what the business goes through to become a registered company and a separate legal entity.
It is any alteration in the internal and external environment.
Which of the following is NOT an element of an operations system?
Inputs
Processes
Resources
Output
What is a manufacturing business?
A business that transforms inputs into a tangible output.
A business that transforms inputs into an intangible output.
_______ _______ is the use of inspections at various points in the production process to check for problems and defects.
(a)
Quality assurance is considered a reactive approach.
True
False
Which of the following is NOT a key principle in the total quality management strategy?
Customer Focus
Open Communication
Continuous Improvement
Employee Empowerment
"The strategy that manages the use, storage and delivery of materials to ensure the right amount of inputs are available when required in the operations system" is the definition of ... ?
Lean Management
Technological Developments
Quality
Materials Management
What are the four strategies in lean management?
Pull, One Time, Takt and Zero Waste
Pull, One Piece, Takt and Zero Defects
Push, Two Piece, Takt and Zero Defects
Pull, One at a Time, Takt and Zero Waste
CSR stands for ... ?
Corporate Social Responsibility
Corporate Socially Requirement
Corporate Strong Responsibility
Corporately Socially Right
______ ___________ is when a part of the business's operations is transferred to an external person or business in another country.
(a)
Which of the following is NOT an R in the 3R Waste Minimisation Approach?
Reduce
Recycle
Reuse
React
"Involves processing and remanufacturing discarded materials, such as hard plastic, into a new product" is the definition of ... ?
React
Reduce
Reuse
Recycle
________-_____ ______ is a software system that enables a product to be created in digital form, modified, analysed and tested before it is put into production.
(a)
Which of the following is NOT a technological development in the study design?
3D Printers
Artificial Intelligence
Robotics
Automated Production Lines
A characteristic of a service business is services can be tailored to suit the customer's needs and wants.
True
False
A characteristic of a manufacturing business is it is usually more labour intensive.
True
False
(a) are the final product produced by the business (the good or service).
"How well a business uses resources to achieve objectives" is the definition of ... ?
Efficiency
Effectiveness
Which of the following lean management strategy focuses on the rate of speed a business must achieve and maintain in order to meet consumer demand?
Pull
One Piece
Takt
Zero Defects
Which of the following is considered an 'input' for Yakult?
Yakult Original 5 Pack
Milk, Sugar and Bacteria
Blending the Fermented Milk Solution with Citrus Flavour
