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Manager Training Test

Total questions: 24

Worksheet time: 12mins

Name
Class
Date
1.

How many VAS products we have ?

a)

2

b)

6

c)

4

d)

5

2.

Who is the first retailer started selling smartphone with bill ?

a)

Poorvika

b)

Praneetha

c)

Sangeetha

d)

Pai Mobiles

3.

Who is the first retailer started selling smartphone Insurance ?

a)

The Mobile Shope

b)

The Phone Store

c)

Poorvika

d)

Sangeetha

4.

Trail Price drop protection valid for how many months ?

a)

6 Months

b)

1 Month

c)

9 Months

d)

12 Months

5.

In Trail VAS combo pack for KA what all included ?

a)

TP 12M+ ABB 12 M+ DP 12 M

b)

SR 12 Months + 12 M DP + 6 M DP

c)

6M SR +1M PP+1M DP (PD & LD )

d)

12 M TP +12 M DP +12 M ABB + 12 M SR

6.

Who is the Brand Ambassador for Sangeetha Mobiles ?

a)

Vijay Sethupathi

b)

Vijay Thalapathy

c)

Vijay Devarakonda

d)

Duniya Vijaya

7.

Which are the Banks giving on Debit Card + Cash back + EMI offers ?

a)

PG Bank,Corporation,BOB,SIB

b)

Kotak,SBM,SBB,IDBI

c)

SBI,IDBI,BOB ,SIB

d)

HDFC,ICICI,AXIS,SBI,FEDERAL

8.

Which are the digital tools introduced by Sangeetha Mobiles ?

a)

CRM

b)

Data Mining

c)

Sangeetha Care App

d)

All of the above

9.

In which year sangeetha mobiles started ?

a)

1947

b)

1974

c)

1990

d)

1995

10.

Find offers details Anytime ?

a)

Call Customer care and check

b)

Trainers

c)

Mails & Offer Bible

d)

Sales Head

11.

In one month Damage protection (Trail pack) Liquid damage is covered ?

a)

False

b)

True

12.

Who is the Founder of Sangeetha?

a)

Mr. Ram Mohan Reddy

b)

Mr. Narayana Reddy

c)

Mr. Subash Chandra Reddy

d)

Mr. Chandu Reddy

13.

Sangeetha started selling Mobile Phones from which year?

a)

1997

b)

1947

c)

1996

d)

1998

14.

Which are the recharges available in sangeetha ?

a)

Airtel & All D2H

b)

Vodafone & Idea

c)

Jio

d)

All the above

15.

which important digital tool to retain customer ?

a)

CRM / Data Mining

b)

Sangeetha Care App

c)

BharathPe

d)

Playing PUBG Infront Of Customer

16.

What is the full form of VAS ?

a)

Value Added Service

b)

Value At Service

c)

Value and Service

d)

Value Am Something

17.

Which is the portal to raise complaints about store any issues ?

a)

Sangeetha Care App

b)

CRM App

c)

IReff App

d)

ZinghHR

18.

When customer had Rs 30000 credit limit and looking for Rs 15000 Smartphone what you will do ?

a)

Call customer for second purchase

b)

Bill it whatever he want

c)

You will say no

d)

You will do up-selling

19.

which is the important app to claim VAS ?

a)

Sangeetha HR App

b)

Sangeetha Care App

c)

Sangeetha CRM app

d)

Sangeetha Insurance App

20.

Why social media Shop rating is important ?

a)

To see shining stars in review

b)

It shows the shop service quality

c)

it shows store photos

d)

it shows sangeetha name

21.

Promise and tell do you aware how to claim DP ?

a)

Promise I Know

b)

Promise I don't know

22.

What is the manager first job to do when he enter store ?

a)

Coffee with cashier

b)

Coffee with store team

c)

Play PUBG First Half Hour

d)

Gate Meeting

23.

What is FIFO ?

a)

First In First Out

b)

First Inside First Outside

c)

First i First O

d)

First Intel First Os

24.

If u focus FIFO what you will reduce ?

a)

Sales

b)

EOL

c)

Return

d)

Damage