WorksheetsSky Control and Smart Hub Panels
Total questions: 13
Worksheet time: 7mins
Where do you go to add a new user (v 3.10+)
Menu > Users > Add New User
Security > Menu > Toolbox
The user icon on the home page
Menu > Settings > Security
What is the primary source of communication between the panel and Monitoring
Cellular
WiFi
2GB
345 MHZ
What is the default Installer Code?
1234
1111
2580
2203
If a customer want to ignore a sensor temporarily, how do we call it?
Bypassed
Active
Ignored
Disabled
In what year was the Sky Control panel released?
1999
2000
2014
2017
True or False: The panel has a backup battery
True
False
What can a non-admin user do with their PIN? (Hint: This is not the Verbal Passcode)
Disarm the panel
Access settings
Troubleshoot
Change the account
How does the panel communicate to Monitoring?
Cellular
WiFi
Landline
Both WiFi and Cellular
What is the default Duress Code?
1234
1111
2580
2203
In what year was the Smart Hub panel released?
1999
2000
2014
2018
Where can we access to the Installers Toolbox
Menu > Settings > Connectivity > PIN
Menu > Support > Software Version > 2203
Menu > System > Arm Away > 2203
Menu > General > Panel > PIN
True or False: Smarthub panels are only compatible with 2.4ghz Wifi networks, while the Skycontrols are only compatible with 5ghz ones.
True
False
How can I know if the customer has a Skycontrol or a Smarthub? (Choose all that apply)
You can check alarm.com
You can check under panel type on Platinum Pro.
You can open a flow for the panel.
You can look the panel up in the previous cases.
