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Quiz 2 Introduction To Business

Total questions: 20

Worksheet time: 20mins

Name
Class
Date
1.

En. Arif is a human resource manager with his company. Currently he is estimating the demand for employees, as well as the available supply. He is currently engaged in ______________

a)

Forecasting

b)

Hiring

c)

Recruiting

d)

Evaluating

2.

A _____________ summarizes job tasks, while a ______________ explains knowledge and abilities necessary for the job.

a)

Job analysis; job description

b)

Job description; job specification

c)

Job specification; job analysis

d)

Job specification; job description

3.

Which of the following are NOT formal types of employee training program?

a)

Orientations

b)

Corporate boot camps

c)

Intranet self study programs

d)

On the job training

4.

Another word for outsource is _________________

a)

Subcontract

b)

Layoff

c)

Fire

d)

Intrapreneur

5.

________ is the process of gathering information about the demands, responsibilities and worker requirements of each position in the organization.

a)

Employee orientation

b)

Performance monitoring

c)

Compensation analysis

d)

Job analysis

6.

The ________ is a metaphor for discriminatory practices that have prevented women and minorities from advancing to executive level jobs.

a)

high hurtle

b)

glass ceiling

c)

transparent entryway

d)

wall of denial

7.

________ include all the elements and processes from transforming raw materials to making the final products available to the ultimate customer.

a)

Customer chains

b)

Supply webs

c)

Value chains

d)

Supply chains

8.

________ refers to contracting out certain business functions or operations to other companies.

a)

Outsourcing

b)

Scaling

c)

Rescaling

d)

Customization

9.

A supply chain ________.

a)

cannot be distinct for different departments

b)

is applicable for services rather than goods

c)

has only two components

d)

coordinates the flow of goods and materials

10.

________ refers to determining the right quantities of supplies and products to have on hand and tracking where those items are.

a)

Customer relationship management

b)

Summative evaluation

c)

Quality control

d)

Inventory control

11.

The period of time between placing an order for supplies and receiving the material is called ________.

a)

process forecast

b)

run time

c)

lead time

d)

lag time

12.

________ refers to overseeing all the activities involved in producing goods and services.

a)

Facilities management

b)

Capacity planning

c)

Procurement

d)

Operations management

13.

The transformation of resources into goods or services that people need or want is refer to ____________.

a)

Production

b)

Facility Layout

14.

_________The arrangement of production work centers and other elements such as materials, equipment and support departments) needed to process goods and services.

a)

Facility Layout

b)

Six Sigma

15.

Bar chart showing the amount of time required to accomplish each part of the process is known as _______.

a)

360 degree Review

b)

Gantt Chart

16.

__________is tool to solicits feedback from colleagues above below and around the employee to provide observations of the person’s performance in several skill and behavioral categories.

a)

Flextime

b)

360 degree Review

17.

__________refer to cash payment based on the number of hours the employee has worked or the number of units the employee has produces.

a)

Wages

b)

Profit

18.

___________ is refer to data-driven approach and methodology for eliminating defects in any process from manufacturing to transactional and from product to service.

a)

Job sharing

b)

Six Sigma

19.

___________ is refer to the overall environment that results from job and work conditions.

a)

Quality of work life (QWL)

b)

Burnout

20.

Scheduling that allows employees to choose their own work hours within certain limits is known as ________.

a)

job sharing

b)

flextime