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Planning/Decision-Making/Organizing Practice Exam

Total questions: 50

Worksheet time: 13hrs 30mins

Name
Class
Date
1.
Which of the following is the term  for a number of employees managed by each manager
a)
Focus Groups
b)
Organizational Structure
c)
Span of control
d)
Company staff
2.

Functional departmentalization groups jobs by ________.

a)

tasks they perform

b)

territories they serve

c)

type of customer they serve

d)

products or services they manufacture or produce

3.

________ reflects the degree to which decision making is distributed throughout the hierarchy rather than concentrated at the top.

a)

Formalization

b)

Centralization

c)

Span of control

d)

Decentralization

4.
Which one's flatter?
a)
Organization A
b)
Organization B
5.

In a matrix structure, a group member will typically report to ________.

a)

no one

b)

a project manager only

c)

a functional department head only

d)

both a project manager and functional department head

6.

The key elements that define an organisation’s structure are:

(Select all the correct responses)

a)

Work specialisation and formalisation.

b)

Departmentalisation and work groups.

c)

Chain of command and span of control.

d)

Centralization and decentralization.

7.

In a decentralised organisation, workers closest to problems are authorised to make the decisions necessary to solve the problems on their own

a)

True

b)

False

8.

One of the key assumptions underlying the chain of command is ________, which means that workers should report to just one supervisor

a)

delegation of command

b)

empowerment

c)

unity of command

d)

centralization of authority

9.

Google's organizational structure is _____________. This means that Google's employees, teams or groups can bypass middle management and report directly to CEO Larry Page.

a)

flat

b)

hierarchy

c)

matrix

d)

systematic

10.

A ______________ structure provides for reporting levels both horizontally as well as vertically. The advantage of this organizational structure is that employees have responsibility not only for their department but for organizational projects.

a)

flat

b)

hierarchy

c)

matrix

d)

strategic

11.

A ___________________ organization follows the layout of a pyramid. Every employee in the organization, except one, usually the CEO, is subordinate to someone else within the organization. The layout consists of multiple entities that descend into the base of staff level employees, who sit at the bottom of the pyramid.

a)

flat

b)

matrix

c)

hierarchical

d)

geographic

12.

A __________________ structure is arguably the most common type of organizational structure. The objective of most small companies is to group their workers by department as their businesses grows, and grouping workers by various departments often makes the most sense. Companies that use this structure divide their departments such as marketing, accounting, engineering and business development.

a)

functional

b)

divisional

c)

product

d)

promotion

13.

________ reflects the degree to which decision making is distributed throughout the hierarchy rather than concentrated at the top.

a)

Formalization

b)

Centralization

c)

Span of control

d)

Decentralization

14.

Which is a key characteristic in an organization with a functional structure?

a)

Flexibility

b)

Adaptability

c)

Little specialization

d)

Departmentalization

15.

A __________ structure is composed of self-contained units or divisions.

a)

Matrix

b)

Learning

c)

Simple

d)

Divisional

16.
The best definition of a firm's  organizational structure is
a)
it shows exactly what job everyone does
b)
it shows a plan of the offices and factory
c)
it shows the management structure & responsibilities
17.
What is delegation?
a)
Giving authority to junior managers to do a particular task
b)
Passing down full responsibility to subordinates
c)
Ordering workers to do certain jobs
d)
Keeping full control with senior managers
18.
An advantage of a short chain of command is that
a)
the company will gain unlimited liability
b)
managers will have greater bonuses
c)
fringe benefits will become more common
d)
communication between managers and staff will improve
19.

Jill’s company just took on a new project, and she knows that she needs to decide which staff members will be in charge of each aspect of the project. Jill is

a)

staffing.

b)

organizing.

c)

planning.

d)

controlling.

20.

Organizing can help companies handle issues with __________ so employees know to whom to report and who is responsible for what.

a)

reputation

b)

efficiency

c)

tracking

d)

authority

21.

A company has a goal to launch a new product. After setting this goal, company management needs to

a)

design an organizational chart.

b)

determine the work needed to accomplish it.

c)

assign tasks to different departments.

d)

evaluate the effectiveness of this goal.

22.

When managers are grouping related tasks into departments or teams, they are

a)

instructing employees about how to spend their time.

b)

allocating the company’s resources.

c)

determining the organizational structure.

d)

analyzing the external business environment.

23.

Textronics, Inc. manufactures and sells its computer chips in six countries. It employs over 8,000 people worldwide. Which organizational structure makes the most sense for Textronics, Inc.?

a)

Divisional

b)

Functional

c)

Matrix

d)

Specialized

24.

Nick is the CEO of a business. The vice presidents of marketing, product development, finance, and operations all report to him, and they each have their own teams made up of several employees. This is a __________ structure.

a)

matrix

b)

divisional

c)

functional

d)

specialized

25.

Mitch’s boss placed him in charge of shipping at his company. Whenever anyone wants to ship a package, they need his approval and oversight. Mitch has

a)

organizing skills.

b)

authority.

c)

divisional control.

d)

specialization.

26.

Jon is always telling Petra what to do, but Petra doesn’t know whether or not Jon is her superior. Petra’s company needs

a)

to implement the scalar principle.

b)

to adopt division of labor.

c)

to use a divisional structure.

d)

to evaluate the results of organizing.

27.

Who would usually make strategic decisions within an organization?

a)

Shift Supervisor

b)

CEO or Managing Director

c)

Middle Management

d)

The Janitor

28.
The first step in making a decision is to: 
a)
A. Brainstorm possible solution
b)
B. Describe the problem or situation
c)
C. Consider the consequences
d)
D. Evaluate the decision
29.

A decision making model based on

the assumption that managers

should make logical decisions that

will be in the organization’s best

economic interests is

a)

administrative model

b)

classical model

c)

political model

30.

Who is the author of the administrative model?

a)

Taylor

b)

Fayol

c)

Simon

d)

Druker

31.

A decision making technique that uses a face-to-face group to spontaneously suggest a broad range of alternatives for decision making is called

a)

devil’s advocate

b)

brainstorming

c)

point-counterpoint

d)

6-3-5

32.

The process of identifying and choosing alternative courses of action appropriate to the demands of the situation.

a)

management

b)

decision-making

c)

problem solving

d)

planning

33.

Can one candidate influence the other while using the Delphi technique?

a)

Yes

b)

No

34.

In this model, decisions are made based on limited knowledge available.

a)

Rational model

b)

Bounded rationality model

c)

Intuitive decision making

d)

Conceptual model

e)

None of the above options

35.

Which strategy involves generating many creative solutions before considering them?

a)

Devil’s advocate

b)

Brainstorming

c)

Delphi’s Technique

d)

The first 3 options.

e)

None of the above options.

36.

Planning is considered to be rigid because:

a)

it provides a course of action to be followed

b)

it does not consider changes in business environment

c)

it lays the fixed path for managers to follow

d)

all the above

37.

This is a type of planning which is fundamental to all plans

a)

strategy

b)

objective

c)

policy

d)

budgets

38.

which one of the following is not a step of planning

a)

to forecast

b)

valuation of objectives

c)

estalishing objectives

d)

introduction of employees on the job

39.

CONTINGENCY means...

a)

A backup plan in case something goes wrong

b)

Extra money for completing the project early

c)

Additional features that can be added to the project if you have time

d)

A galaxy spanning alien empire from Andromeda

40.
Creating a company mission statement
a)
Planning
b)
Organizing / Staffing
c)
Leading
d)
Controlling
41.

Top management is responsible for developing long-term ________________ that make clear how the company will serve customers and position itself against competitors in the next two to five years.

a)

standing plans

b)

tactical plans

c)

operational plans

d)

mission statements

e)

strategic plans

42.

According to Michael Porter, five industry forces determine an industry's overall attractiveness and potential for long-term profitability. Which of the following is one of those forces Porter identified?

a)

existence of complementary products

b)

existing benchmarks

c)

bargaining power of suppliers

d)

organizational structure

e)

span of management

43.

A mission statement serves as a ________.

a)

statement of the organization's net profits

b)

statement of the organization's purpose

c)

plan for short-term sustainability

d)

statement of the organization's current liabilities

44.

1. A procedure that details how to take an inventory is an example of a(n) _____ plan, while a promotional advertisement is an example of a(n) _____ plan.

a)

strategic, tactical

b)

tactical, operational

c)

single-use, ongoing

d)

ongoing, single-use

e)

operational, single-use

45.

Why is a tactical plan relevant for the functioning of each company?

a)

It focuses on the day-to-day operations of a company.

b)

It designs the long-term goals and plans of a company.

c)

Because it is responsible for developing the mission and the vision of each department.

d)

Because it deals with the responsibility and functionality of lower-level departments.

46.

In the acronym SWOT, O means

a)

Strengths

b)

Weaknesses

c)

Opportunities

d)

Threats

47.

The _____ evolve from the mission and vision of the organization.

a)

Mission

b)

Goals

c)

Strengths

d)

Weakness

48.

A(n) _________ lists the specific steps, people, resources and time period for accomplishing a goal.

a)

strategy

b)

proximal goal

c)

distal goal

d)

action plan

49.
What part of SMART is missing from this goal? I will improve my grade in science by the end of the semester.
a)
Not time-bound
b)
Not attainable
c)
Not specific enough
d)
Not measurable
50.
What does the T in SMART stand for?
a)
Time-bound - the goal must be reached within a specific length of time.
b)
Thoughtful - a goal must take into account the feelings of others.
c)
Transferable - a goal should be able to be shared with other people.
d)
Trust-worthy - a goal should be worthy.