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WorksheetsPlanning/Decision-Making/Organizing Practice Exam
Total questions: 50
Worksheet time: 13hrs 30mins
Functional departmentalization groups jobs by ________.
tasks they perform
territories they serve
type of customer they serve
products or services they manufacture or produce
________ reflects the degree to which decision making is distributed throughout the hierarchy rather than concentrated at the top.
Formalization
Centralization
Span of control
Decentralization
In a matrix structure, a group member will typically report to ________.
no one
a project manager only
a functional department head only
both a project manager and functional department head
The key elements that define an organisation’s structure are:
(Select all the correct responses)
Work specialisation and formalisation.
Departmentalisation and work groups.
Chain of command and span of control.
Centralization and decentralization.
In a decentralised organisation, workers closest to problems are authorised to make the decisions necessary to solve the problems on their own
True
False
One of the key assumptions underlying the chain of command is ________, which means that workers should report to just one supervisor
delegation of command
empowerment
unity of command
centralization of authority
Google's organizational structure is _____________. This means that Google's employees, teams or groups can bypass middle management and report directly to CEO Larry Page.
flat
hierarchy
matrix
systematic
A ______________ structure provides for reporting levels both horizontally as well as vertically. The advantage of this organizational structure is that employees have responsibility not only for their department but for organizational projects.
flat
hierarchy
matrix
strategic
A ___________________ organization follows the layout of a pyramid. Every employee in the organization, except one, usually the CEO, is subordinate to someone else within the organization. The layout consists of multiple entities that descend into the base of staff level employees, who sit at the bottom of the pyramid.
flat
matrix
hierarchical
geographic
A __________________ structure is arguably the most common type of organizational structure. The objective of most small companies is to group their workers by department as their businesses grows, and grouping workers by various departments often makes the most sense. Companies that use this structure divide their departments such as marketing, accounting, engineering and business development.
functional
divisional
product
promotion
________ reflects the degree to which decision making is distributed throughout the hierarchy rather than concentrated at the top.
Formalization
Centralization
Span of control
Decentralization
Which is a key characteristic in an organization with a functional structure?
Flexibility
Adaptability
Little specialization
Departmentalization
A __________ structure is composed of self-contained units or divisions.
Matrix
Learning
Simple
Divisional
Jill’s company just took on a new project, and she knows that she needs to decide which staff members will be in charge of each aspect of the project. Jill is
staffing.
organizing.
planning.
controlling.
Organizing can help companies handle issues with __________ so employees know to whom to report and who is responsible for what.
reputation
efficiency
tracking
authority
A company has a goal to launch a new product. After setting this goal, company management needs to
design an organizational chart.
determine the work needed to accomplish it.
assign tasks to different departments.
evaluate the effectiveness of this goal.
When managers are grouping related tasks into departments or teams, they are
instructing employees about how to spend their time.
allocating the company’s resources.
determining the organizational structure.
analyzing the external business environment.
Textronics, Inc. manufactures and sells its computer chips in six countries. It employs over 8,000 people worldwide. Which organizational structure makes the most sense for Textronics, Inc.?
Divisional
Functional
Matrix
Specialized
Nick is the CEO of a business. The vice presidents of marketing, product development, finance, and operations all report to him, and they each have their own teams made up of several employees. This is a __________ structure.
matrix
divisional
functional
specialized
Mitch’s boss placed him in charge of shipping at his company. Whenever anyone wants to ship a package, they need his approval and oversight. Mitch has
organizing skills.
authority.
divisional control.
specialization.
Jon is always telling Petra what to do, but Petra doesn’t know whether or not Jon is her superior. Petra’s company needs
to implement the scalar principle.
to adopt division of labor.
to use a divisional structure.
to evaluate the results of organizing.
Who would usually make strategic decisions within an organization?
Shift Supervisor
CEO or Managing Director
Middle Management
The Janitor
A decision making model based on
the assumption that managers
should make logical decisions that
will be in the organization’s best
economic interests is
administrative model
classical model
political model
Who is the author of the administrative model?
Taylor
Fayol
Simon
Druker
A decision making technique that uses a face-to-face group to spontaneously suggest a broad range of alternatives for decision making is called
devil’s advocate
brainstorming
point-counterpoint
6-3-5
The process of identifying and choosing alternative courses of action appropriate to the demands of the situation.
management
decision-making
problem solving
planning
Can one candidate influence the other while using the Delphi technique?
Yes
No
In this model, decisions are made based on limited knowledge available.
Rational model
Bounded rationality model
Intuitive decision making
Conceptual model
None of the above options
Which strategy involves generating many creative solutions before considering them?
Devil’s advocate
Brainstorming
Delphi’s Technique
The first 3 options.
None of the above options.
Planning is considered to be rigid because:
it provides a course of action to be followed
it does not consider changes in business environment
it lays the fixed path for managers to follow
all the above
This is a type of planning which is fundamental to all plans
strategy
objective
policy
budgets
which one of the following is not a step of planning
to forecast
valuation of objectives
estalishing objectives
introduction of employees on the job
CONTINGENCY means...
A backup plan in case something goes wrong
Extra money for completing the project early
Additional features that can be added to the project if you have time
A galaxy spanning alien empire from Andromeda
Top management is responsible for developing long-term ________________ that make clear how the company will serve customers and position itself against competitors in the next two to five years.
standing plans
tactical plans
operational plans
mission statements
strategic plans
According to Michael Porter, five industry forces determine an industry's overall attractiveness and potential for long-term profitability. Which of the following is one of those forces Porter identified?
existence of complementary products
existing benchmarks
bargaining power of suppliers
organizational structure
span of management
A mission statement serves as a ________.
statement of the organization's net profits
statement of the organization's purpose
plan for short-term sustainability
statement of the organization's current liabilities
1. A procedure that details how to take an inventory is an example of a(n) _____ plan, while a promotional advertisement is an example of a(n) _____ plan.
strategic, tactical
tactical, operational
single-use, ongoing
ongoing, single-use
operational, single-use
Why is a tactical plan relevant for the functioning of each company?
It focuses on the day-to-day operations of a company.
It designs the long-term goals and plans of a company.
Because it is responsible for developing the mission and the vision of each department.
Because it deals with the responsibility and functionality of lower-level departments.
In the acronym SWOT, O means
Strengths
Weaknesses
Opportunities
Threats
The _____ evolve from the mission and vision of the organization.
Mission
Goals
Strengths
Weakness
A(n) _________ lists the specific steps, people, resources and time period for accomplishing a goal.
strategy
proximal goal
distal goal
action plan
