The term ‘Hospitality’ refers to the cordial and generous and entertainment of guests or strangers, either socially or commercially.

Select the CORRECT classification of Hotel.

Recognise TWO type of hotel based on Location

determine the type of hotel based on target market

small hotel, large hotel and mega hotel is an example of hotel based on length of stay.

Example type of hotel based on level of service are:

Choose the correct example classification of hotel based on themes.

Hotel ratings are often used to classify hotels according to their quality.

The objectives of hotel rating have expanded into a focus on the hotel revenue and income.

Identify the term used to generally refer to the same concept, that is to categorize hotels.

Forbes Travel Guide, formerly Mobil Travel Guide, launched its star rating system in ____________.

Name the ministry involve to set star rating system for each hotel in Malaysia.

Determine the number of criteria should be inspect by the competent authority before an hotel received their rating.

Name the correct category should be inspect by Ministry of Tourism, art and cultured in Malaysia before an hotel received their rating.

The number of departments varies from one to the other. All department must have their own manager, report to GM and the assistant GM.

Hotel department fall under the category of either :

This department together are responsible for maintaining and selling the rooms in a hotel. In Most hotel these department generate more revenue than any other department.

Identify the correct department mention in the statement above.

Select the correct section include in F&B department.

the person who is responsible for ratifying all the inventory items of the operational department known as _____________________.