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Worksheets

Functional English

Total questions: 30

Worksheet time: 15mins

Name
Class
Date
1.

Choose the correct word.

A:Thank you for meeting us.

B: __________________.

a)

Are you welcome?

b)

You're welcome!

c)

You too!

2.

Choose the correct word.

A:Good morning. P& G speaking. How ___________?

B: Good morning. Can I speak to Mr Thompson, please?

a)

can I help

b)

I can help?

c)

are you

3.

Choose the correct word.

A:_______________, everybody.

B: Hello, Miss Oroya. Nice to see you.

a)

Good bye.

b)

Bye

c)

Good afternoon

4.

Choose the correct word.

A:What's your ___________________?

B: It's t.glovk_21@gmontero.pe

a)

address email

b)

email address

c)

post code

5.

Choose the correct word.

A:Hello. I ____________ here for a conference.

B: Welcome!

a)

are

b)

am

c)

is

6.

Choose the correct word.

A:Could you _____________ your surname for me, please?

B: Sure. It's B-R-O-W-N.

a)

say

b)

repeat

c)

spell

7.

Choose the correct word.

A:And what company __________________?

B: I'm from Adidas.

a)

you are from

b)

are you from

c)

you are

8.

Choose the correct word.

A:Excuse me, what _____________for Poland?

B: It's 51.

a)

is your code

b)

the area code

c)

is the area code

9.

Choose the correct word.

A:Can I _________ to Liz Suazo, please?

B: May I ask who's calling?

a)

repeat

b)

speak

c)

help

10.

Choose the correct word.

A:Sorry Sally. I'm very busy. _____________later?

B: OK.

a)

I can call you back

b)

Can I back call

c)

Can I call you back

11.

Choose the correct word.

A:I think ____________________.

B: What's the area code for Madrid?

a)

is it the wrong number

b)

it's the wrong number

c)

is the number wrong

12.

Choose the correct word.

A:I need to ring Laidi.

B: What's ________ mobile number?

a)

his

b)

she

c)

her

13.

Choose the correct word.

A:Can I ____________ you later?

B: Sure.

a)

speak

b)

call

c)

spell

14.

Choose the correct word.

A:Hello Javier. ______ is Laidi Oroya. She's the new teacher.

B: Hello Laidi. Nice to meet you.

a)

Glad

b)

These

c)

This

15.

Choose the correct word.

A:Hello Karina. This is Roxana Phillips, the new CEO.

B: Hello Roxana. _______ to meet you.

a)

Sure

b)

Pleased

c)

Sorry

16.

Choose the correct word.

A:Good morning Mr. Cartwright. This is Sally, the new engineer.

B: _______ Sally. Nice to meet you.

a)

Hi

b)

Welcome

c)

Good morning

17.

Choose the correct word.

A: Can I ask you some questions sir?

B: Sure.

A: ________________________?

B: I'm an industrial engineer.

a)

Where are you from?

b)

What's your job?

c)

What career?

18.

Choose the correct word.

A: __________________________.

B: I arrived today from Caracas, but I'm actually from Sao Paulo.

a)

Where are you from?

b)

What's your job?

c)

What's your date of birth?

19.

Choose the correct word.

A: __________________________?

B: It's 22 June 1986.

a)

What's your surname?

b)

Can I have your home address?

c)

What's your date of birth?

20.

Choose the correct word.

A: __________________________?

B: It's Acevedo.

a)

What's your surname?

b)

Can I have your name?

c)

What's your date of birth?

21.

Choose the correct word.

I'm a _______________ and I work for a big computer company.

a)

sales manager

b)

nurse

c)

waitress

22.

Choose the correct word.

I'm an _______________ and I do many office jobs.

a)

cashier

b)

office clerk

c)

salesperson

23.

Choose the correct word.

I'm a _______________ and I deliver things.

a)

truck driver

b)

general manager

c)

salesperson

24.

Choose the correct word.

I'm a _______________ and I answer questions and deal with requests and complaints.

a)

salesperson

b)

general manager

c)

customer service representative

25.

Choose the correct word.

I'm a _______________ and I take orders and serve food to tables.

a)

salesperson

b)

waiter

c)

cashier

26.

Choose the correct word.

Where do you work?

In _________________

a)

a small retail

b)

22 May

c)

from Cologne.

27.

Choose the correct word.

A: Solange, __________ David Ferreyros. ______ is our new manager.

B: Hello David. Nice to meet you.

a)

He/ his

b)

This/ He

c)

This/ His

28.

Choose the correct word.

A: What are your children's names?

B: __________ Tomas and Vanessa.

a)

They

b)

Their

c)

They are

29.

Choose the correct word.

A: Who do you _________ with?

B: I live with my family.

a)

live

b)

play

c)

work

30.

Choose the correct word.

A: Which _________ do you like best?

B: Summer!

a)

year

b)

month

c)

season