WorksheetsBeing polite at the hotel
Total questions: 10
Worksheet time: 5mins
Who are they?
Family
A receptionist and guests
Friends at a party
Where are they?
At a hotel reception.
At a party.
At a restaurant.
What type of language do they use?
High formal
Neutral and polite
Colloquial
What sounds more polite and appropriate? (more than one option is possible).
Good morning. How can I help you?
Good morning. May I help you?
Good morning. What do you want?
What sounds more polite and appropriate?
I want a room, please.
Give me a room, please.
I'd like a room, please.
Single or double?
We want a double room.
We'd prefer a double room.
Make it a double room.
What sounds more polite and appropriate?
Can I see your passport, please?
Show me your passport, please.
Passport, please.
Is breakfast included?
No.
No, it's not.
No, I'm afraid not.
Absolutely not.
What sounds more polite and appropriate to this question "How would you like to pay, by cash or by card"?
By card. Would you like me to pay now?
By card. Do I have to pay now?
What sounds more polite and appropriate? (more than one option is possible)
Give me an alarm call at 6.30 tomorrow morning, please.
Can I have an alarm call at 6.30 tomorrow morning, please?
Could I have an alarm call at 6.30 tomorrow morning, please?
I need an alarm call at 6.30 tomorrow morning.
