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MSSC Quality - Final Practice Quiz

Total questions: 49

Worksheet time: 25mins

Name
Class
Date
1.

A Pareto chart is used in

a)

PLAN

b)

DO

c)

CHECK

d)

ACT

2.
When products are checked throughout the production process this is called
a)
Quality Circles
b)
Quality Management
c)
Quality Control
3.

Of the costs associated with quality which is the most costly?

a)

External failure cost

b)

Internal failure cost

c)

Appraisal cost

d)

Prevention cost

4.

Quality has costs associated with achieving the customer's demands. Which cost is associated with people?

a)

External failure cost

b)

Internal failure cost

c)

Appraisal cost

d)

Prevention cost

5.

What is it called to inspect only a random selection of a batch of products?

a)

Acceptance sampling

b)

Random selection

c)

Batch inspection

d)

Inspection

6.

Which of the following is NOT true for a nonconforming critical single point failure product?

a)

The product should be tagged as nonconforming

b)

The product should be isolated from other product

c)

The product should be placed into service as soon as possible

d)

The product should be evaluated by trained personnel only

7.

Which of the following is NOT an objective of a quality audit?

a)

To determine whether the quality system

meets its objectives

b)

Verify that the quality system continues to

meet customer requirements

c)

To assure that products are safe

d)

To determine quality standards

8.

The following are all factors to be considered for an inspection sampling plan except...

a)

Cost of inspection

b)

Governmental quality system regulations

c)

Previous quality history

d)

Process capability

9.

Corrective actions to a manufacturing

process...

a)

Should be communicated to the operator on the next

shift

b)

Should be implemented by the operator as soon as

possible

c)

Should be only implemented after an audit

d)

Should be documented and incorporated into SOPs

10.

Which of the following is the lowest overall cost?

a)

Waiting for customer complaints

b)

Reworking nonconforming products

c)

Fixing production process defects as they are found

d)

Implementing a quality control program

11.

This is Distinguishing between necessary and unnecessary things, and getting rid of what you do not need.

a)

sort

b)

sustain

c)

standardize

d)

set in order

12.

Which component on an outside micrometer greatly reduces measurement time?

a)

Anvil

b)

Spindle

c)

Frame

d)

Fast drive

13.

When a second scale is added to the sleeve of the micrometer, what is that scale called?

a)

Sleeve

b)

Vernier

c)

Zero

d)

Thimble

14.
What is this micrometer reading?
a)
4.30"
b)
.0430"
c)
0.430"
d)
0.4253"
15.

How are production inspections completed?

a)

Every product is inspected

b)

The control plan instructions are followed

c)

Randon samples are inspected randomly

d)

Procedures of production are followed

16.

A sectional view provides __________ view of the object.

a)

an internal detail

b)

an external detail

c)

both an internal and external

d)

None of the above

17.

Dimension lines are usually placed between two __________ lines.

a)

fault

b)

parallel

c)

extension

d)

internal

18.

When the same type of arc is used in more than one place, what note is included with the dimension?

a)

Repeat (REP)

b)

Continuous (CONT)

c)

Typical (TYP)

d)

Again (AGN)

19.

Which type of dimensioning uses a common reference point?

a)

Reference point dimensioning

b)

Chain dimensioning

c)

Baseline dimensioning

d)

Buildup dimensioning

20.

Internal dimensions, like holes, are at their MMC when they are at their __________ of their tolerance zone?

a)

upper limit

b)

lower limit

21.

Why would a digital indicator be preferred over a dial indicator in automation applications?

a)

Faster

b)

More accurate

c)

Easier to read

d)

Readings can be electronically transmitted to a controller

22.

Which dial indicator component enables the indicator to be zeroed to a reference dimension?

a)

Dial face

b)

Probe

c)

Revolution counter

d)

Bezel

23.

What is the last step in measuring a part using indirect measurement?

a)

Measure the part

b)

Add the dial reading with the revolution counter reading

c)

Measure the master

d)

Add the master length to the dial indicator reading

24.

Which type of fit is used when there may be movement between parts, or not.

a)

Clearance fit

b)

Interference fit

c)

Transition fit

d)

Sliding fit

25.

Once the Cpk of a process is determined, it can predict the ________ of a product as long as the process _______.

a)

Production; rate remains stable

b)

Life cycle; is within specification

c)

Quality; is not stopped

d)

Quality; remains in control

26.

Kaizen is an important aspect of what quality control system

a)

5S

b)

Lean

c)

TQM

d)

Six Sigma

27.

To precisely measure the diameter inside a cylinder a(n) __________ should be held squarely across the cylinder.

a)

Dial Caliper

b)

Outside Micrometer

c)

Inside Micrometer

d)

Dial Indicator

28.

What is the minimum diameter that a inside micrometer can measure?

a)

5 mm

b)

10 mm

c)

25 mm

d)

Other

29.

What would be the best measurement device to see how much a part varies from its required dimension?

a)

Dial Caliper

b)

Micrometer

c)

Dial Indicator

d)

Machinist Rule

30.

The process of zeroing the probe on a dial indicator using a part that has been found to be a precise length is known as __________.

a)

Calibration

b)

Gauging

c)

Mastering

d)

Zeroing

31.

The sampling plan uses a __________ chart that indicates to an inspector the number of parts to inspect based on the size of the product batch.

a)

Process

b)

Frequency

c)

Inspection

d)

Other

32.

New product design teams should perform a(n) __________ as early in the design process as possible.

a)

Design Failure Mode and Effect Analysis (DFMEA)

b)

Root Cause Analysis

c)

Design Review

d)

Other

33.

Which of these is NOT a core principle of Total Quality Management?

a)

Quality Improvement

b)

Everyone involved in quality improvement

c)

Customer satisfaction

d)

Cost savings

34.

Two variables, x and y, are related. Variable x increases or decreases with y. Which of the following tools could best be used to graphically show this relationship?

a)

Control Chart

b)

Histogram

c)

Bi-Modal Histogram

d)

Scatter Plot

35.

A team wants to illustrate which defect types are occurring most frequently. The quality tool they would use is a:

a)

Run Chart

b)

Pareto Chart

c)

Cause and Effect/Ishakawa Diagram

d)

Stratification

36.

Which of the following tools would be most appropriate for collecting data to study the symptoms of a problem?

a)

Control Chart

b)

Check List

c)

Check sheet

d)

Histogram

37.

A type of line graph used to assess the stability of a process is called a:

a)

Line Chart

b)

Run Chart

c)

Control Chart

d)

Check Sheet

38.

Which of these statements about tolerance and control limits is true?

a)

Tolerance is the same as control limits

b)

Control limits is the same as specifications

c)

Tolerance means that the measurement falls within the agreed upon process limits

d)

Control limits mean that the measurement falls within the agreed upon process limits

39.

The cost of scrap rework, in a product quality cost system is categorized as a:

a)

Internal Failure Cost

b)

External Failure Cost

c)

Appraisal Cost

d)

Prevention Cost

40.

Costs associated with preparation of quality management system and inspection procedures for inspection and testing should be charged to:

a)

Internal Failure Cost

b)

External Failure Cost

c)

Appraisal Cost

d)

Prevention Cost

41.

The basic objective of a quality cost program is to:

a)

minimize internal failures

b)

Calculate the cost of quality department

c)

Improve the overall profitability of the organization

d)

Support accounting department

42.

Costs associated with preparation of quality management system and inspection procedures for inspection and testing should be charged to:

a)

Internal Failure Cost

b)

External Failure Cost

c)

Appraisal Cost

d)

Prevention Cost

43.

A sectional view provides __________ view of the object.

a)

an internal detail

b)

an external detail

c)

both an internal and external

d)

None of the above

44.

This type of is associated with the cost of inspecting parts.

a)

Prevention Cost

b)

Appraisal Cost

c)

Internal Failure Cost

d)

External Failure Cost

45.

The Japanese term poka yoke refers to...

a)

Continuous improvement

b)

Zero defects

c)

Nonconforming product

d)

Mistake proofing

46.

Corrective actions to a manufacturing

process...

a)

Should be communicated to the operator on the next

shift

b)

Should be implemented by the operator as soon as

possible

c)

Should be only implemented after an audit

d)

Should be documented and incorporated into SOPs

47.
What size graduations is the thimble of a micrometer divided into?
a)
.0001
b)
.001
c)
.025
d)
.100
48.

How are production inspections completed?

a)

Every product is inspected

b)

The control plan instructions are followed

c)

Randon samples are inspected randomly

d)

Procedures of production are followed

49.

How are production inspections completed?

a)

Every product is inspected

b)

The control plan instructions are followed

c)

Randon samples are inspected randomly

d)

Procedures of production are followed