Worksheets1404 Test Review
Total questions: 50
Worksheet time: 25mins
In relation to workplace culture, compensation refers to ...
Opportunities to learn new skills
Being informed about company information
Benefits, perks, work/life balance
Being rewarded
In relation to workplace culture, alignment refers to ...
Being celebrated
Having similar values to the company you work for
A work environment that is fun and upbeat
Encouraging workers to be independent
In relation to workplace culture, growth refers to ...
A safe workplace
Employees feel the company listens to them
Engaging in meaningful work
Opportunities to learn new skills, or move your way up the company ladder
In relation to workplace culture, atmosphere refers to ...
An enjoyable and upbeat work experience
Being encouraged to think independently
Feeling appreciated
In relation to workplace culture, Acknowledgement refers to ...
Giving and receiving honest feedback
Mirroring values
Feeling appreciated and/or celebrated
In relation to workplace culture, autonomy refers to ...
Work/life balance
Being encouraged to learn new skills
Celebrating successes
Appreciating employees who think and act independently
In relation to workplace culture, communication refers to ...
When workers actively listen
When worked feel celebrated
When employers give skill training opportunities
When the company actively listens to ideas and encourages honest feedback
Charismatic leadership is best described by ...
Leadership style based on skills and abilities
Leadership style based on appearance
Leadership style based on authority
Leadership style based on values, beliefs and character
Transactional leadership is best described as ...
A leader who uses their authority to facilitate growth, and success
A leader who does not listen
A leader who has strong values
A leader who exposes those who are not working hard enough
Relational leadership is best described by ...
Teamwork, collaboration, and respect
top down communication, authority, respect
independence, identified roles, isolation
small teams, limited collaboration, similar values
Shared leadership is best described by
Responsibility being divided among several people
Jobs being shared among two or more people
Shared beliefs, values, attitudes
Servant leadership is best described by...
When a leader is not paid for their role
A leader who works to serve and support their employees
A leader who is kind
A leader who believes the employee's main job is to serve them
Autocratic leadership is best described as ...
A leader who wants to collaborate with others
A leader who does not look for input, makes decisions on their own
A leader who looks for input
A leader who shares responsibility
Laissez-Faire leadership is best described as...
A leader who is very hands on
A leader who is very fair
A leader who is very lazy
A leader who is hands off
Which of the following fits into the role of the Board of Directors? (Select all the apply)
Hire employees
Create a strategic plan
Defining missions and values
Act as the face of the organization
Taking actions to avoid pitfalls
Which of the following fits into the role of the CEO? (Select all the apply)
Hire the Board of Directors
Act as the face of the organization
Keep the BOD informed
Engage in frontline work
Run all staff-meetings
Horizontal Structure Refers to (select all that apply)
Lots of managers
Communication moves down and side to side
Employers work to set up barriers between frontline and management
Teamwork, collaboration, and communication exchanges
Low levels of mircomanagement
Vertical Structure Refers to (select all that apply)
Structured like a pyramid
Communication, decision making, authority, power is top down
Lots of managers / executives
Power given to many
Functional Structure Refers to (select all that apply)
Many managers
Workers may receive different direction from different managers
Each area of the organization has an identified manager
Workers may have more than one manager
Matrix Structure Refers to (select all that apply)
Hybrid structure
One chain of command
Roles are fluid
There are a combination of managers and project managers
Linear Structure Refers to (select all that apply)
Subordinates have clearly assigned superiors
Positions are arranged vertically
Roles are fluid
Communication is horizontal
In relation to teams, the term unidisciplinary refers to
A team with two more more professions
A team with one type of profession
A team involving unicorns
In relation to teams, the term multidisciplinary refers to
A team with multiple people involved
A team with more than one profession
A team that incorporates many teams
In relation to teams, the term interdisciplinary refers to
Teams that demonstrate healthy interactions in decision-making and problem solving
Teams that interaction but do not work together
Teams that work independently
In group development forming refers to ...
When the group disbands
When roles are identified
When goals are identified
When the group is formalized
In group development storming refers to ...
A phase involving bad weather
A phase involving conflict
A phase involving refocusing
A phase involving accomplishing goals
In group development norming refers to ...
The creation of cultural norms
The creation of rules, goals, and appropriate conduct
The solving of conflict
The disbanding of the group
In group development performing refers to ...
The Spice Girls reunion tour
The team accomplishing their goal
The performance
The team taking on different roles
In group development adjourning refers to ...
The period of time when nothing is happening
The period of time when things change
The period of time when the group is formalizing
The period of time when goals are met
In group development reforming refers to ...
Returning to adjourning
Returning to forming and storming
The disbandment of the the team
Returning to forming, storming, norming and performing
Which of the following is not a pro to teamwork?
Range of options
Combination of strengths
Lack of accountability
Growth
Which of the following are involved in Belbin's Team Roles? (select all the apply)
Movement oriented roles
Action oriented roles
Task oriented roles
People oriented roles
Thought oriented roles
Which of the following are involved in Belbin's Team Roles? (select all the apply)
Implementer
Tree
Independent Worker
Specialist
Coordinator
Conflict is always a bad thing
True
False
Conflict occurs when one or more parties perceives a threat
True
False
When dealing with conflict remember this acronym
LEAP (Listen, Empathize, Apologize, Plan)
DEAP (Deep breathing, Exhaust Options, Acknowledge, Practice)
LEARN (Listen, Examine, Acknowledge, Persist)
MEAN (Manage, Empathize, Apologize, Navigate)
Someone with a competitive response style is best defined by ...
Someone who knows what they want, and will take a firm stance
Someone who considers other's perspectives, and allows others to win
Someone who is passive but will collaborate
Someone who is easy going
Someone with a collaborative response style is best defined by ...
Someone who is not willing to compromise
Someone who can bring together a variety of viewpoints
Someone who is willing to compromise
Someone who is passive
Someone with a compromising response style is best defined by ...
Someone who wants everyone to give up a little of what they want, but not all of what they want
Someone who is willing to collaborate
Someone who makes decisions quickly
Someone who is not assertive
Someone with a accommodating response style is best defined by ...
Someone who is assertive
Someone who is not willing to accommodate
Someone who is cooperative
Someone who is collaborative
Someone with an avoiding response style is best defined by ...
Someone who is weak
Someone who is not concerned with others feelings
Someone who is effective with conflict
Someone who tries to avoid conflict
Which of the following refers to Negotiation
A process where an impartial person makes a decision
A legally binding process
A process that includes a facilitator
A process of communication going back and forth between two or more parties
Wellness is best defined by
Complex interactions that impact your life
Lifestyle choices that have positive and negative impacts you make
Not just the absence of illness
All of the above
The 3 dimensions of Wellness Include
Overall health, spiritual health, physical health
Physical, mental, meaning and purpose
Psychological, physiological, spiritual
All of the above
What are the three types of organizational change?
Transformational, transitional, transcending
Developmental, transcending, transitional
Transcending, developmental, foundational
Developmental, transitional, transformational
Did we even learn this?
Transitional change is best described as
Disruptive change
Uncommon
An organization that looks completely different after the change is completed
Many small changes
All of the above
Developmental change is best described as
Various small changes over a period of time
Merger or acquisitions
Uncommon
Change that creates an entire new agency
Transformational change is best described as
The least disruptive kind of change
The most common form of change
Small steps over a long period of time
Pursuing an entirely different market, product, or service
Volunteers do not have rights
True
False
One reason people are against volunteers in agencies is ...
They take pressure off staff
They bring a different perspective
They may not be reliable
All of the above
