WorksheetsChapter 2 System Planning
Total questions: 11
Worksheet time: 5mins
Systems development typically starts with a ____.
feasibility study, followed by a systems request, which includes a preliminary investigation
systems request, followed by a preliminary investigation, which includes a feasibility study
preliminary investigation, followed by a feasibility study, which includes a systems request
feasibility study, followed by a preliminary investigation, which includes a systems request
When evaluating systems requests, which of the following is an advantage of a systems review committee ____.
action on requests must wait until the committee meets
one person’s bias is less likely to affect the decisions
members might favor projects requested by their own departments
internal political differences could delay important decisions
A feasibility study includes tests for ____ feasibility, which means that a proposed system will be used effectively after it has been developed
technical
schedule
economic
operational
A feasibility study includes tests for ____ feasibility, which refers to the practical resources needed to develop, purchase, install, or operate the system
technical
schedule
economic
operational
A feasibility study includes tests for ____ feasibility, which means that the projected benefits of the proposed system outweigh the estimated costs
technical
schedule
economic
operational
A(n) ____ is an example of an intangible benefit.
new scheduling system that reduces overtime
online package tracking system that decreases the need for clerical staff
user-friendly system that improves employee job satisfaction
sophisticated inventory control system that cuts excess inventory
An example of a tangible benefit includes a(n) ____.
user-friendly system that improves employee job satisfaction
new Web site that enhances the company’s image
sales tracking system that supplies better information for marketing decisions
online package tracking system that decreases the need for clerical staff
When setting priorities for systems requests, the highest priority goes to projects that provide the ____.
least benefit, at the lowest cost, in the longest period of time
least benefit, at the highest cost, in the longest period of time
greatest benefit, at the highest cost, in the shortest period of time
greatest benefit, at the lowest cost, in the shortest period of time
____ considers questions such as “Does management support the project?” and “Will the new system require training for users?”
schedule feasibility
economic feasibility
operational feasibility
technical feasibility
When assessing priorities for systems requests, a systems analyst should look for a high score in which of the following ____.
Will the proposed system increase revenue for the company?
Will the proposed system diminish customer service?
Will the proposed system increase costs?
Will the proposed system result in less information for the organization?
A(n) _____, sometimes called a(n) _____, is another problem-solving tool often used by an analyst to look for a correlation between two variables.
Gantt chart, work breakdown structure
Fishbone diagram, Ishikawa diagram
Pareto chart, vertical bar graph
XY chart, scatter diagram
