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Worksheets

Takin' Care of Business

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

Stakeholder satisfaction refers to...

a)

How well a business manages affected parties

b)

How efficiently a business creates its product

c)

How much better a business is than its competition

d)

How effective a business is at reaching its goals

2.

The internal operating environment does not include

a)

Suppliers

b)

Employees

c)

Managers

d)

Organisational Culture

3.

The external operating environment does NOT include:

a)

Interest Groups

b)

Competitors

c)

Customers

d)

The Economy

4.

The external macro environment does not include...

a)

Economic Factors

b)

Political Factors

c)

Technological Factors

d)

Supply-Side Factors

5.

Businesses can be:

a)

Profit-Based

b)

Not-for-profit

c)

Government Owned

d)

Charities

6.

A difficulty with achieving stakeholder satisfaction is...

a)

managing conflicting stakeholders

b)

delivering an effective product

c)

dealing with incessant whinging

d)

delivering a competitive result

7.

Human Resources includes:

a)

Advertising strategies

b)

Producing efficient production methods

c)

Managing and training employees

d)

Organising funding across the business

8.

Operations of a business involves

a)

sourcing and transforming materials into a finished product

b)

understanding the needs and wants of customers

c)

accounting and communications between sectors

d)

managing all aspects of people in a business

9.

The maturity stage of the business lifecycle is when..

a)

the business is at the top of its game

b)

the business seeks reinvention

c)

the business tests out a new range of products

d)

the business begins sourcing investment

10.

The start-up stage of the business lifecycle involves...

a)

selling products for the first time

b)

testing products with potential investors/clients/family/friends

c)

growth into new markets

d)

reinvention of core products and values of the business

11.

Strategic planning does not include:

a)

Vision Statements

b)

Strategies

c)

Goals

d)

Authoritative Leadership

12.

A business may choose to become a company so...

a)

All of the responses are correct

b)

to avoid liability for potential debts

c)

to gain more control over the business

13.

A sole trader faces...

a)

unlimited liability for the company

b)

all of the responses are correct

c)

complete control over the business' operations

14.

An autocratic management style is..

a)

open to new ideas

b)

creates change within an organisation

c)

is a genuine personality and a good motivator

d)

rules rigidly and with little external input

15.

A bureaucratic leader emphasises

a)

rigid systems and processes

b)

personality and charm

c)

a relaxed approach to management

d)

a participative approach to decision making