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Chapter 5 Cross-cultural negotiation and decision making

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

The negotiation process includes:

a)

1 step

b)

2 steps

c)

4 steps

d)

5 steps

2.

Negotiation is the process of:

a)

one or two parties aim for mutually acceptable agreement

b)

two parties aim for mutually acceptable agreement

c)

two or more parties aim for mutually acceptable agreement

d)

three parties aim for mutually acceptable agreement

3.

One of the advantages of E-negotiations:

a)

more travel

b)

speed

c)

Nonverbal nuances are lost

d)

All are correct

4.

What does cross-cultural negotiation mean?

a)

When you negotiate with French customers

b)

when you negotiate in another country

c)

when you negotiate with foreigners

d)

when you negotiate with companies

5.

What do most the Europeans do compared to the Asians when negotiating?

a)

They agree on all

b)

They insist on giving their opinion

c)

They are never happy with the proposals

d)

They don't negotiate

6.

What is mainly influencing the Asians when negotiating?

a)

The food

b)

The language

c)

Confucianism

d)

Politics

7.

Stages of Chinese negotiation:

a)

commercial

b)

technical

c)

technical and commercial

d)

None of the above

8.

Culturally based differences influence the negotiation process at:

a)

Stage 1,2,3

b)

Stage 4,5

c)

Stage 4

d)

Every stage

9.

Which of the following is the primary reason for ineffective cross-cultural business negotiations?

a)

insufficient knowledge about native bargaining rituals

b)

highly restrictive government legislation

c)

poorly planned business strategies

d)

language differences

10.

A French businessman has a meeting scheduled with a Brazilian businessman to negotiate terms of a joint venture. The Frenchman prepares for the meeting in the way he always does when negotiating with French firms. The Frenchman assumes that the Brazilian will perceive and reason the way he does. Which of the following terms best describes the Frenchman's mistake?

a)

cognitive dissonance

b)

moral idealism

c)

parochialism

d)

projective cognitive similarity

11.

Which stage of the negotiation process is most likely to be overlooked by managers from the U.S.?

a)

concessions and agreement

b)

relationship building

c)

preparation

d)

persuasion

12.

Which of the following is a common aspect of negotiations in the Far East?

a)

beginning negotiations by providing false information

b)

providing specific, detailed information to opponents

c)

asking no questions about data presented by opponents

d)

working out agreements before official negotiations begin

13.

Research shows that managers from ____ have the highest tolerance for risk

a)

America

b)

Germany

c)

Belgium

d)

Austria

14.

Which of the following is a typical characteristic of a Japanese work group?

a)

open expression of conflicts

b)

decision making based on a patient, long-term perspective

c)

lack of cooperation

d)

lack of mutual confidence

15.

The term "polarization" describes the process of discussion by which two or more parties aim

to reach a mutually acceptable agreement.

a)

FALSE

b)

TRUE