WorksheetsTraining and Development Online Quiz #1
Total questions: 10
Worksheet time: 20mins
Which of the following is true about learning organization?
Discourages learning at the group and organizational levels
restricts employees from experimenting with products and services
employees learns from failures and successes
employees are discouraged from asking questions and admitting mistakes
Continuous learning
refers to a seamless training that doesn't allow learners to break away from the training
session
requires employees to understand the entire work system including the relationships among
their jobs, their work units, and the company
uses an instructional design process to ensure training effectiveness
refers only to off-site training
___________ is linked to strategic goals and objectives and benchmarks its training programs against those of other companies.
Total Quality Management training
Continuous learning
High-leverage training
Six Sigma training
Which of the following is not a force influencing the workplace and
training?
new laws regulating allocation of training funds
economic cycles
new technology
high-performance work systems
All of the following except _____ capital are examples of intangible assets
creative
intellectual
customer
social
_____ refers to attracting, retaining, developing, and motivating highly skilled employees
and managers
Diversity management
Social capital
Human resource management
Talent management
_____ involve(s) measuring progress with data, designing methods and processes to meet
internal and external customers and promoting cooperation with vendors, suppliers and
customers.
ISO 9000
TQM
Quality Circles
ISO 100-15
_____ is a set of standards regarding how to establish quality standards and how to
document work processes
Six Sigma
TQM
The Malcolm Bridge Award
ISO 9000
_____ are teams separated by time, culture, organizational boundaries and that rely on
technology
Quality circles
High performance work teams
Virtual teams
Six Sigma teams
_______________involve employees with various skills who interact to assemble a product or provide a service.
Quality circles
work teams
Virtual teams
cross training
