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Worksheets

Chapters 8 - 10 Review

Total questions: 56

Worksheet time: 28mins

Name
Class
Date
1.

Which printer configuration option allows you to print sets of a document with multiple pages?

a)

collate

b)

paper orientation

c)

grayscale printing

d)

print layout

e)

duplex

2.

Which printer configuration option allows you to print either landscape or portrait documents?

a)

collate

b)

paper orientation

c)

grayscale printing

d)

print layout

e)

duplex

3.

Which printer configuration option allows you to have images printed using only black ink in different shades?

a)

collate

b)

paper orientation

c)

grayscale printing

d)

print layout

e)

duplex

4.

Which printer configuration option allows you to change between normal, banner, booklet, or poster?

a)

collate

b)

paper orientation

c)

grayscale printing

d)

print layout

e)

duplex

5.

Which printer configuration option allows you to print on two sides?

a)

collate

b)

paper orientation

c)

grayscale printing

d)

print layout

e)

duplex

6.

Which are cable types used to connect a computer to a printer directly (select all that apply)?

a)

serial

b)

FireWire

c)

eSATA

d)

PS/2

e)

parallel

7.

Which are cable types used to connect a printer to a network (select all that apply)?

a)

serial

b)

USB

c)

Wi-Fi

d)

Bluetooth

e)

ethernet

8.

Which are wireless connection types for printers (select all that apply)?

a)

serial

b)

USB

c)

Wi-Fi

d)

Bluetooth

e)

ethernet

9.

What are two functions of a print server?

a)

provide print resources to all connected client computers

b)

store print jobs in a queue until the printer is ready

c)

ensure that the connected client computers have up-to-date printer drivers

d)

store backups of documents sent to the printer

e)

provide uninterrupted power to the printer

10.

A technician wants to share a printer on the network but according to the company policy, no PC should have a directly connected printer. Which device would the technician need?

a)

a USB hub

b)

a docking station

c)

a hardware print server

d)

a LAN switch

11.

What does the IEEE 802.11 standards refer to?

a)

Wi-Fi

b)

Bluetooth

c)

Cable

d)

Mircowave radio

12.

What are two probable causes for printer paper jams?

a)

high humidity

b)

wrong type of paper

c)

misaligned print heads

d)

incorrect print driver

e)

defective print cartridge

13.

What software enables user to set and change printer options?

a)

drivers

b)

word processing applications

c)

configuration software

d)

firmware

14.

In laser printing, what is the name of the process of moving the toner attached to the latent image to the paper?

a)

developing

b)

charging

c)

transferring

d)

fusing

15.

What is the purpose of the Additional Drivers button in the Sharing tab of the Printer Properties?

a)

to add additional drivers for other operating systems

b)

to add additional drivers for other printers in the network

c)

to add additional drivers for duplex printing

d)

to add additional drivers for other printers connected to the computer

16.

Dots per inch is used as a measure for which characteristic of a printer?

a)

speed

b)

reliability

c)

quality of printing

d)

cost of ownership

17.

Which action supports an effective printer preventive maintenance program?

a)

Reset the printer page counters if available

b)

Replace laser printer toner at set predetermined time intervals

c)

Clean inkjet print heads when they stop working

d)

Disconnect the printer from the power source when it is not in use

18.

The users on a LAN are reporting that computers respond slowly whenever high resolution photographs are being printed on the color laser printer. What would be the cause of this problem?

a)

The printer does not have enough memory to buffer an entire photograph

b)

The printer is not configured for duplex printing

c)

The paper is not adequate for photograph printing

d)

The printer is not configured for the proper paper orientation

19.

Which statement describes a printer driver?

a)

It is the interface in Windows that identifies a unique printer attached to the workstation.

b)

It is cache inside a printer that stores documents to be printed in a queue.

c)

It is software that converts a document into the format that a printer can understand.

d)

It is the configuration code that is sent to a printer to identify the operating system of the workstation.

20.

A photographer is complaining about the following printer issue: The printer issues a “Document failed to print” message. What are two possible causes of this issue?

a)

A cable is loose or disconnected.

b)

The printer is no longer shared.

c)

The paper tray is flimsy.

d)

The wrong printer type has been selected.

e)

The laser printer is emitting too much radiation.

21.

Employees of a small business are complaining that the printer is printing faded images. What should the technician do to resolve the issue?

a)

Replace the toner cartridge.

b)

Update the BIOS.

c)

Reset the page counter.

d)

Clean the printer.

e)

Check the vibration of the crystals.

22.

A small advertising company is considering outsourcing the information technology services to a cloud provider. The services would include user training, software licensing, and provisioning. What cloud service would the company consider purchasing?

a)

platform as a service (PaaS)

b)

infrastructure as a service (IaaS)

c)

software as a service (SaaS)

d)

IT as a service (ITaaS)

23.

For a large enterprise deploying virtualized servers, what are two benefits of using a bare metal hypervisor solution instead of a hosted hypervisor solution?

a)

elimination of the need for management console software

b)

addition of an extra layer of abstraction

c)

direct access to hardware resources

d)

enhanced security

e)

increased efficiency

24.

A research and development group has members from different company locations. The group is looking for a central file storage solution to store research-related documents. What are two possible solutions?

a)

Google Drive

b)

Gmail

c)

Exchange Online

d)

virtual desktop

e)

OneDrive

25.

What is a characteristic of a virtual machine on a PC?

a)

A virtual machine is not susceptible to threats and malicious attacks.

b)

The number of virtual machines that can be made available depends on the software resources of the host machine.

c)

A virtual machine needs a physical network adapter to connect to the Internet.

d)

A virtual machine runs its own operating system.

26.

What is the difference between a data center and cloud computing?

a)

Cloud computing provides access to shared computing resources, while a data center is a facility that stores and processes data.

b)

There is no difference. These terms can be used interchangeably.

c)

Of the two, only cloud computing is located off-site.

d)

Data centers require cloud computing but cloud computing does not require data centers.

e)

The data center makes use of more devices to process data.

27.

A company uses a cloud-based payroll system. Which cloud computing technology is this company using?

a)

software as a service (SaaS)

b)

infrastructure as a service (IaaS)

c)

wireless as a service (WaaS)

d)

browser as a service (BaaS)

28.

Which cloud computing opportunity would provide the use of network hardware such as routers and switches for a particular company?

a)

software as a service (SaaS)

b)

wireless as a service (WaaS)

c)

browser as a service (BaaS)

d)

infrastructure as a service (IaaS)

29.

Which statement describes a characteristic of cloud computing?

a)

Devices can connect to the Internet through existing electrical wiring.

b)

Applications can be accessed over the Internet through a subscription.

c)

Investment in new infrastructure is required in order to access the cloud.

d)

A business can connect directly to the Internet without the use of an ISP.

30.

A college is exploring options to outsource the student email service to a cloud provider. Which two solutions will help the college to achieve the task?

a)

Exchange Online

b)

Virtual Desktop

c)

OneDrive

d)

Gmail

e)

Dropbox

31.

Which statement describes the concept of cloud computing?

a)

separation of management plane from control plane

b)

separation of operating system from hardware

c)

separation of application from hardware

d)

separation of control plane from data plane

32.

Which two business and technical challenges does implementing virtualization within a data center help businesses to overcome?

a)

server hardware needs

b)

physical footprint

c)

power and air conditioning

d)

operating system license requirements

e)

virus and spyware attacks

33.

True or False. Cloud computing and virtualization are different terms that refer to the same thing.

a)

True

b)

False

34.

How does virtualization help with disaster recovery within a data center?

a)

guarantee of power

b)

support of live migration

c)

supply of consistent air flow

d)

improvement of business practices

35.

Which type of hypervisor would most likely be used in a data center?

a)

Type 1

b)

Type 2

c)

Nexus

d)

Hadoop

36.

Which Cloud computing service would be best for an organization that does not have the technical knowledge to host and maintain applications at their local site?

a)

SaaS

b)

IaaS

c)

PaaS

d)

ITaaS

37.

Which cloud model provides services for a specific organization or entity?

a)

a hybrid cloud

b)

a community cloud

c)

a public cloud

d)

a private cloud

38.

Every time a user turns on the computer in the morning, the user hears a loud clicking noise. Which device should the technician check first?

a)

hard drive

b)

internal speaker

c)

sound card

d)

RAM

39.

What are two advantages of the NTFS file system compared with FAT32?

a)

NTFS is easier to configure

b)

NTFS provides more security features

c)

NTFS allows the automatic detection of bad sectors

d)

NTFS supports larger partitions

e)

NTFS allows faster formatting of drives

40.

What type of file system allows the use of files larger than 5 GB and is mostly used on internal hard drives?

a)

FAT32

b)

NTFS

c)

exFAT

d)

CDFS

41.

A technician is asked to set up one hard drive that will support two operating systems and will store data files in three separate drive locations. Which partition settings will support these requirements?

a)

2 primary, 1 active, 1 extended, 3 logical

b)

3 primary, 1 active, 2 extended

c)

1 primary, 3 active, 1 extended, 2 logical

d)

2 logical, 2 active, 3 extended

42.

A (a)   partition is used by the BIOS to search for operating system instructions in order to boot a PC?

43.

What is the maximum amount of physical RAM that can be addressed by a PC running 32-bit Windows 10 Pro?

a)

16 GB

b)

4 GB

c)

2 GB

d)

8 GB

44.

What are two types of computer user interface?

a)

PnP

b)

API

c)

CLI

d)

GUI

e)

OpenGL

45.

A technician is attempting to create multiple partitions on a hard disk that is using the boot sector standard that supports a maximum partition size of 2TB. What is the maximum number of primary partitions allowed per hard drive?

a)

16

b)

32

c)

4

d)

2

46.

Which file system is used to access files over a network?

a)

NFS

b)

FAT

c)

NTFS

d)

CDFS

47.

A(n) (a)   account should be used only to perform system management and not as the account for regular use.

48.

Which term best describes the process of breaking a program into smaller parts that can be loaded as needed by the operating system?

a)

multitasking

b)

multithreading

c)

multiuser

d)

multiprocessing

49.

What is the default file system used during a fresh installation of Windows 7?

a)

NTFS

b)

FAT16

c)

FAT32

d)

CDFS

50.

What term is used to describe a logical drive that can be formatted to store data?

a)

volume

b)

track

c)

sector

d)

cluster

e)

partition

51.

Which component of a CPU architecture allows the CPU immediate access to data?

a)

registers

b)

CMOS

c)

RAM

d)

cache

52.

A technician wishes to deploy Windows 10 Pro upgrade to a group of employee PCs on the network and ensure that the user state migrates successfully. Which tool would the technician use to do this?

a)

User State Migration

b)

Windows Easy Transfer

c)

PCmover Express

d)

Windows 10 Update Assistant

53.

Which program file is loaded by the boot manager in a Windows boot process?

a)

winload.exe

b)

sysprep.exe

c)

ntoskrnl.exe

d)

winlogon.exe

54.

At the end of the boot process of Windows 10, the login program file winlogon.exe loads. Which program loads winlogon.exe?

a)

hal.dll

b)

winload.exe

c)

ntoskrnl.exe

d)

sysprep.exe

55.

Which tab would be used to set the priority for a process in Windows 10 Task Manager?

a)

Details

b)

Performance

c)

Startup

d)

Services

56.

True or False? The registry is a database that only contains information about the device drivers on a computer.

a)

True

b)

False