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ISO - Ice Breaker 1 (yams)

Total questions: 10

Worksheet time: 7mins

Name
Class
Date
1.

Employees working for more than _________ in SSC should know ISO information by heart w/o the help of materials

a)

2 months

b)

2 years

c)

6 months

d)

6 years

2.

in Henkel, we Value?

a)

Leading Innovations

b)

Family Oriented

c)

Financial Statement

d)

Financial Performance

e)

Family Business

3.

In Strategic Framework. This framework will help us to win the 20s for Henkel with a clear focus on (a)  

4.

Focus areas in our Strategic Framework

a)

Accelerate Digitalization

b)

Digital Competitive Edge

c)

Drive Growth

d)

Winning Portfolio

5.

Could you state the name of your Global Delivery Manager (GDM)?

a)

Allen Hope

b)

Alen Hoppe

c)

Alen Hope

d)

Alenn Hope

6.

Could you state the name of your process manager

(a)  

7.

in QMG 2020, we commit to improve the quality of our services to meet our stakeholders expectation, including safety, health and environment regulations. Therefore, we will

a)

achieve satisfaction rating of 2.1 (or above) in our stake holder satisfaction survey

b)

achieve satisfaction rating of 2.2 (or below) in our stake holder satisfaction survey

c)

achieve satisfaction rating of 2.1 (or below) in our stake holder satisfaction survey

d)

achieve satisfaction rating of 2.2 (or above) in our stake holder satisfaction survey

8.

In QMG 2020, to continouosly improve our daily operations through strong engagement if people on process simplification, optimation, demand reduction and automation, we will

a)

deliver 6,1 MEUR savings contribution in 2020

b)

deliver 5,1 MEUR savings contribution in 2020

c)

deliver 6,2 MEUR savings contribution in 2020

d)

deliver 5,2 MEUR savings contribution in 2020

9.

Validity of Quality Management Goal (QMG)

a)

as needed

b)

2 years

c)

3 years

d)

1 year

10.

How can you help your process to improve?

a)

Automation of process

b)

Simplification of process

c)

Improving Quality