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WorksheetsJob Roles In Hospitality Industry
Total questions: 10
Worksheet time: 5mins
The following hospitality staffs work in the kitchen
Receptionist, Waiter, Bellboy
Cook, Kitchen Helper, Chef
Waiter , Chef, Security guard
Housekeeper, Bellboy, Receptionist
The following hospitality staffs work closely together
Receptionist, Bellboy, Restaurant Manager
Receptionist, Chef, Kitchen Helper
Receptionist, Chef, Bellboy
Receptionist, Bellboy, Housekeeper
Who am I?
Receptionist
Bellboy
Room Service Attendant
Manager
What are my duties?
Welcome and greet students, teach and mark their papers
Welcome and greet guests, handle guests room bookings and complaints
Welcome and greet customers, take food order and clean up afterwards
Welcome and greet guests, send guests luggage to rooms and run errands requested by guests
A waiter needs to be .......
Strong, quick and able to read and write
Tall, strong and able to run fast
Patient, have a degree in managing restaurant and leads well
Quick, hardworking and able to use computer
What do you understand by 'routine'?
Where the staff works
A task that need to be done as part of duties
A course of action that need to be done regularly
Skills and qualities needed by staff
What are the job roles of the person shown here?
Create recipes, make sure everyone follow kitchen safety procedures and train kitchen helpers
Vacuum carpets, tidy bed and refill toiletries
Clean coffee making machines, make coffees and handle cash register machine
Take food order, wait tables and deliver food to customers
Which of the following is needed most by a kitchen helper?
Guests and customers means the same thing in Hospitality Industry
True
False
Which of the following job does not belong to hospitality industry?
Concierge
Food Supplier
Cook
Housekeeper
