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Performance Management_CEGEPGIM

Total questions: 21

Worksheet time: 10mins

Name
Class
Date
1.

If a project sponsor gives you a deadline you think is unrealistic, what should be some strategies you use?

a)

Walk away from the project

b)

Give a very motivating speech to team members

c)

Negotiate with sponsor for an extended deadline

2.

If a project sponsor gives you a deadline you think is unrealistic, what should be some strategies you use?

a)

Ask sponsor to allow for overtime

b)

Write an email to the CEO to explain that you are being treated unfairly

c)

Quietly start de-scoping project without telling sponsor

3.

You are managing the opening of a pizza shop. After the project has started, the project sponsor comes to you and requests to remove light fixtures that were already installed as part of the project because she found some lights that were nicer looking. What should be your appropriate reaction to this?

a)

Politely refuse to change anything in the project

b)

Negotiate to see if you can change only half the lights

c)

Start doing it quickly because the sooner you start, the sooner your finish

d)

Evaluate the impact on the cost & schedule and discuss them with the sponsor

e)

Say you will do it but then just ignore the request

4.

You are managing the opening of a pizza shop. After the project has started, the project sponsor demands to remove light fixtures that were already installed as part of the project and install new ones. This is a non-negotiable demand from the sponsor. What should you do?

a)

Accept on the spot and get to work

b)

Negotiate to see if the sponsor can drop this request

c)

Accept but warn the sponsor that the project will be delayed

d)

Present the impact on costs and schedule and demand a written approval from sponsor

e)

All of the above

5.

If ever a project starts falling behind schedule, there are different ways to try and remediate to this problem. Can you identify it?

a)

Find someone else to blame for the delay

b)

Hide the fact that there is a delay from the sponsor

c)

Ask your team to start working overtime

6.

If ever a project starts falling behind schedule, there are different ways to try and remediate to this problem. Can you identify it?

a)

Wait and see if the problem will go away on its own

b)

See if you can do some tasks earlier, even if they overlap with current tasks

c)

Find who is causing the delay and threaten them

7.

If ever a project starts falling behind schedule, there are different ways to try and remediate to this problem. Can you identify it?

a)

See if you can remove some tasks from the project

b)

Increase quality of project so that even if it is late, end result will look nice

c)

Accept blame for the delay and offer resignation

8.

It is often said that if a project starts getting delayed, you can just throw “more bodies at it”. Meaning, just add more people to make things go faster. What could be an issue with this strategy?

a)

Maybe more people are not available for the job

b)

Maybe the project cost will not exceed the planned budget

9.

It is often said that if a project starts getting delayed, you can just throw “more bodies at it”. Meaning, just add more people to make things go faster. What could be an issue with this strategy?

a)

Maybe people being put on the job are not properly trained

b)

Maybe people being added to project might be even more efficient

10.

During a project, you realize that the person you had scheduled to do a task is not available. What could be a cause of this?

a)

Team is poorly motivated

b)

You assigned the person to another task at the same time (over-assigned)

c)

Proper training was not given to team members

d)

Project sponsor cancelled a task

11.

In a project, following monitoring, which of the following would trigger project control?

a)

Team members are generally happy and do good work

b)

All the activities are being started and finished on time

c)

The sponsor informs you that the scope will be reduced

d)

More resources or less resources haven been used than planned

12.

In a project, which of the following could lead to bad schedule performance?

a)

Initial bids were too low

b)

Scope of work increased

c)

Bad sequencing of activities

d)

Initial budget was bad

13.

Monitoring and controlling tends to act like a feedback loop. What is monitoring most concerned with?

a)

Measuring & performance analysis

b)

Actions to correct deviations

14.

Monitoring and controlling tends to act like a feedback loop. What is controlling most concerned with?

a)

Measuring & performance analysis

b)

Actions to correct deviations

15.

In management, we use the acronym “KPI”. What does the "P" stand for

a)

Parameter

b)

Performance

c)

Pro-rata

d)

Power

16.

In management, we use the acronym “KPI”. What does the "I" stand for

a)

Information

b)

Initiation

c)

Indicator

d)

Inspection

17.

When starting a meeting, there is an important document that you should create before the start of the meeting and use during the meeting to ensure the meeting goes smoothly. What is that document?

a)

A meeting chart

b)

A meeting schedule

c)

List of attendants

d)

A meeting agenda

18.

At the end of a meeting, you want to make sure that everyone knows what new things they are responsible for and must do. What are these called?

a)

Roles and responsibilities

b)

Human resources management

c)

Action items

d)

Tasks or activities

19.

At the very start of the project, an important type of meeting should be organized by the project manager. What is this type of meeting?

a)

Kick-off meeting

b)

Group chat

c)

Change control meeting

d)

Status update meeting

20.

Once a project has started, you want to do periodical checks of how the project is going. What types of meetings are those?

a)

Kick off meetings

b)

Project status meetings

c)

Stakeholder meetings

d)

Monitoring and controlling

21.

In project management, what does a monitoring system refers to?

a)

The monitors on a computer

b)

The size of your project team

c)

A system for collecting an analyzing data

d)

A system to ensure you have a proper budget