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CM Coffee Conversation - Challenge 5

Total questions: 20

Worksheet time: 7mins

Name
Class
Date
1.

Has two components, purity and temperature.

(a)  

2.

Ratio of coffee to water.

(a)  

3.

Determines how long the water and coffee and water are in contact and how much flavor is extracted.

(a)  

4.

To retain the coffee's (a)   , it must be protected from oxygen, heat, light, and moisture.

5.

Check three roles of a Coffee Master.

a)

Be a guardian and champion of coffee quality.

b)

Understand and share the Starbucks differences.

c)

Positively impact your team, your customers and the business.

d)

Be confident in your coffee knowledge and share it with others.

6.

We hire people who doesn't have a passion for learning about coffee.

a)

True

b)

False

7.

Everyone tastes our core coffees in the first 90 days of employment.

a)

True

b)

False

8.

We hire people who have a passion for learning about coffee.

a)

True

b)

False

9.

Everyone tastes our core coffees in the first 100 days of employment.

a)

True

b)

False

10.

Partners are encouraged to actively use the Coffee Companion during employment.

a)

True

b)

False

11.

Partners are not using the Coffee Companion during employment.

a)

True

b)

False

12.

Everyone owns coffee quality. We never walk past an opportunity to improve coffee quality. If you see something that's not up to our standards, make it yours and try to fix it.

a)

True

b)

False

13.

Only Coffee Masters owns coffee quality.

a)

True

b)

False

14.

Leaders prioritize and recognize coffee leadership.

a)

True

b)

False

15.

Leaders doesn't prioritize and recognize coffee leadership.

a)

True

b)

False

16.

All leaders are not expected to teach and mentor the next generation about coffee.

a)

True

b)

False

17.

All leaders are expected to teach and mentor the next generation about coffee.

a)

True

b)

False

18.

It's not the quantity but the quality of our Coffee Masters that strengthens our coffee leadership.

a)

True

b)

False

19.

It's not the quality but the quantity of our Coffee Masters that strengthens our coffee leadership.

a)

True

b)

False

20.

Is Starbucks Traditions alive and evident in your store?

a)

Yes

b)

No