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Chapter 7 - Electronic and Mobile Commerce

Total questions: 10

Worksheet time: 50mins

Name
Class
Date
1.

The first company to engage in m-commerce was:

a)

Pepsi

b)

FashionValet

c)

Coca-cola

d)

Apple

2.

What do you call a commercial transaction between a business and a business that is transacted online?

a)

B2B commerce

b)

B2C e-commerce

c)

B2B Digital Transaction

d)

No right answer

3.

_____ is a form of e-commerce in which the length of the sales process varies from a few hours to a few days, and there are one or two people involved in the decision-making process.

a)

Business-to-business (B2B) e-commerce

b)

Consumer-to-consumer (C2C) e-commerce

c)

Business-to-Consumer (B2C) e-commerce

d)

Consumer-to-Business (C2B) e-commerce

4.

_____ is a standard that spells out measures and security procedures to safeguard a card issuer, a cardholder, and a merchant.

a)

Payment Card Industry (PCI) Policy and Standard

b)

Exception Payment Standard

c)

Bank Negara Policy and Standard

d)

No right answer

5.

The domain pricing model used in a blind advertising network is _____.

a)

Cost per thousand (CPM)

b)

Cost per click (CPC)

c)

Cost per action (CPA)

d)

Click through rate (CTR)

6.

_____ divides the pool of potential customers into subgroups usually defined in terms of demographic characteristics

a)

Market segmentation

b)

Market manufacture

c)

Market suppliers

d)

Market independence

7.

It is safe to assume that personal information will be secure with businesses, because security breaches of information systems are not common.

a)

True

b)

False

8.

Which of the following is NOT one of the three basic components of a successful e-commerce model?

a)

content

b)

community

c)

capital

d)

commerce

9.

Consumers prefer mobile commerce sites ________.

a)

that have many low price items on sale

b)

that are convenient and efficient to use

c)

that are linked to the consumers' banks

d)

that belong to traditional stores like Wal-mart or Best Buy

10.

If consumer data is stolen from a business's computers, ________.

a)

the consumers have no recourse

b)

the federal government protects the consumers' interests

c)

the business will automatically compensate the affected customers

d)

the customers can file a class-action law suit against the business