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Tour guiding: LO1

Total questions: 12

Worksheet time: 6mins

Name
Class
Date
1.

What is the best description of the job of a tour guide?

a)

A holiday rep who meets you at the airport and escorts you to your hotel

b)

A holiday rep who makes sure you get on the right coach at the airport

c)

A qualified guide who will lead a tour group on a walking tour of an attraction or destination or accompany the group on a coach or in a taxi to visit multiple places of interest

d)

A qualified guide who will tell you about one single place of historical interest and be well informed about that attraction

2.

What is meant by a Blue Badge Tour guide?

a)

They are qualified in their city/region and will have taken a tour guide course and gained accreditation from the Institute of Tourist Guiding.

b)

They are qualified in one city or destination and will have taken a tour guide course and gained accreditation from the Institute of Tourism.

c)

They are qualified to lead tours in London and will have taken a tour guide course and gained accreditation from the Institute of Tourist Guiding.

d)

They are qualified in their interest are e.g. Titanic or Harry Potter and will have taken a tour guide course and gained accreditation from the Institute of Tourist Guiding.

3.

How many tour guides are there in the UK?

a)

5000+

b)

2-3,000

c)

1000

d)

500

4.

What are two main responsibilities of the tour guide?

a)

To keep their tour group safe and make the tour last at least 30 mins

b)

To keep their tour group safe and always carry sunscreen and an umbrella

c)

To keep their tour group safe and make the tour interesting, entertaining and well researched

d)

To keep their tour group safe and make sure the group give them good reviews

5.

What are three key elements of the tour guide's job role?

a)

Storytelling, taking photos, health and safety

b)

Storytelling, historical accuracy and detail, health and safety

c)

Entertaining jokes, historical accuracy, health and safety

d)

Entertaining jokes, taking photos , health and safety

6.

How much does the average tour guide earn per hour?

a)

£8

b)

£10

c)

£12

d)

£14

7.

What is meant by a fixed commentary on a tour?

a)

You stick to the script and the fixed route on every tour

b)

You stick to the same script but vary your route according to the weather

c)

You stick to the same script but vary the route according to the interests of the group

d)

You stick to the same script but vary the jokes every time

8.

Tours can be around a building, attraction , a destination or based on a theme. Which of these would be example of a theme tour?

a)

Tower of London, Windsor Castle, Edinburgh Castle

b)

Medieval Southampton. The Walls, St Michaels church

c)

Salisbury cathedral and town

d)

Harry Potter, The Beatles, Jack the Ripper

9.

What type of health and safety hazards might a tour guide have to bear in mind on a walking tour?

a)

Steep steps and bumpy pavements

b)

Safe road crossings in busy traffic

c)

Dark vaults with difficult entry and access points

d)

All of the above

10.

How might a tour guide dress to look more professional and noticeable?

a)

A suit and tie

b)

Polo shirt and trainers

c)

A red jacket

d)

A waterproof anorak and walking boots

11.

A great tour guide should engage their tour group and build RAPPORT with them. What is meant by rapport?

a)

Using a loud voice to get their attention

b)

Using a microphone and/or headset to help the group hear

c)

Using humour and positive body language to keep the group listening

d)

Using lots of historical research and facts to amaze them

12.

What is meant by an interpretative commentary?

a)

The tour guide writes a script and sticks to it

b)

The tour guide adapts the script and route to suit the interests of the tour group that day

c)

The tour guide adapts the route only to suit the interests of the tour group that day

d)

The tour guide adapts the script only to suit the interests of the tour group that day