wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

Business Public Image

Total questions: 16

Worksheet time: 11mins

Name
Class
Date
1.

Positive business public image helps a business in what way?

a)

Stand out from the crowd

b)

Become a brand that people remember

c)

Gaining loyal customers and keeping employees

d)

All of the above

2.

True or False Business public image is linked to a business's reputation?

a)

True

b)

False

3.

What must businesses ensure they do to in order to not damage their public image?

a)

Advertise frequently and using large amounts of revenue

b)

Promote their business through gimmicks

c)

Be honest and consistent about what they do

d)

Have a celebrity as the face of their brand

4.

Describe two ways that businesses benefit from being socially responsible.

4 lines
5.

There are a number of ways in which a business can improve its public image. One of them is using 'green gifts'. What are 'green gifts'?

a)

Branded reusable shopping bags, water bottles etc

b)

Sustainable cars

c)

Items that are donated to environmental groups

6.

Corporate sponsorship is a (a)   relationship where two parties make an economic exchange.

7.

An example of a negative result of corporate sponsorship is known as the

a)

The tennis cup tampering scandal

b)

The Ball tampering scandal

c)

The Sanitarium scandal

d)

The Australian cricket scandal

8.

Which of the following best describes the advantages of corporate sponsorship?

a)

Increases sales, expansion overseas, increased publicity

b)

Higher market share, competitive advantage

c)

More visible brand, increased positioning of the brand and publicity

9.

True or False. When a customer uses a business that they share the same values with, they are more likely to return to that business

a)

True

b)

False

10.

True or False. Realistically businesses do not need to be aware of how they impact the environment if they want to maintain a positive public image.

a)

True

b)

False

11.

Volkswagen engaged in practices that impacted their reputation and business. What were the two main consequences of the emissions scandal?

a)

Bad publicity

b)

Loss of profits

c)

Legal action including fines

d)

Loss of public confidence in the company

12.

Which of the following practices may impact negatively on a business's public image?

a)

Lack of sustainable practices

b)

Misleading advertising

c)

Animal testing on products

d)

All of the above

13.

How does effective customer service benefit a business's public image?

a)

Higher rate of returning customers

b)

Word of mouth promotion

c)

Allows a business to expand internationally

d)

Increased product range

14.

What is the main aim of corporate sponsorship?

a)

To increase brand awareness

b)

To create an image transfer, good public image of the event is linked to the business

c)

To create sales opportunities in a wider range of markets, domestically and overseas.

15.

I understand the concept of business public image and have example case studies I can refer to.

a)

I got this!

b)

I think my understanding is average

c)

I have some work to do!

d)

What is business public image?

16.

Describe some of the benefits of the relationship show in the advertisement.

4 lines