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Managerial Roles and Responsibilities

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

What are the three categories of Henry Mitzberg's Managerial Roles?

a)

Interpersonal roles Informational roles Decisional roles

b)

Figurehead roles

Monitor roles

Negotiator roles

c)

Strategic roles

Disturbance roles

Spokesperson roles

d)

Operational roles

Leader roles

Liaison roles

2.

Which Informational Roles are missing from Exhibit 1.3?

a)

Disseminator & Spokesperson

b)

Figurehead & Spokesperson

c)

Negotiator & Monitor

d)

None of the Above

3.

What is the name of the role in which managers perform ceremonial duties like greeting company vistors, speaking at the opening of a new facility, or reprsenting the company at charities and events.

a)

Entrepreneur Role

b)

Leader Role

c)

Figurehead Role

d)

Negotiator Role

4.

In the Leader Role managers.....

a)

Scan their environment for information.

b)

Motivate and encourage workers to accomplish objectives.

c)

Communicate information to lower levels of management.

d)

None of the above.

5.

What is a manager within a Liaison role responsible for?

a)
Managing financial budgets for the department.
b)
Conducting performance reviews for employees.
c)
Setting company-wide policies and procedures.
d)
Facilitating communication and collaboration between departments or stakeholders.
6.

Which two Informational roles are missing?

a)

Disseminator

b)

Negotiator

c)

Spokesperson

d)

Disturbance

7.

Why might a manager being in a monitor role be important for a company looking to out perform a rival?

a)
A manager in a monitor role focuses solely on internal team dynamics.
b)
A manager in a monitor role is responsible for employee training and development.
c)
A manager in a monitor role helps the company gather competitive intelligence and adapt strategies effectively.
d)
A manager in a monitor role primarily handles customer service issues.
8.

Disseminator role is the decisional role managers play when they share information with others in their departments or companies.

a)

True

b)

False

9.

Fiat CEO Sergio Macchione announced that his company would be making a major investment in U.S. manufacturing by building an ultra-luxury Maseratti SUV in one of its Chrystler-run Detroit factories (Fiat owns 54% of Chrystler). What Informational role is he displaying in this action?

a)

Spokesperson Role

b)

Leader Role

c)

Liaison Role

d)

Negotiator

10.

What does a entrepreneur role consist of? (Decisional Role)

a)
Managing daily operations and employee relations
b)
Conducting market research and analysis
c)
Developing marketing strategies and campaigns
d)

An entrepreneur's decisional role consists of adapting themselves, their subordinates, & their units to change.

11.

Disturbance handler role managers play when they respond to minor problems that demand some attention.

a)

TRUE

b)

FALSE

12.

Target Middle management team is deciding which department receives supplies and in what quanity. What role is being enacted?

a)

Disturbance handler role

b)

Liaison Role

c)

Resource allocation role

d)

Leader Role

13.

Which role involves managers having to reach an agreement on scheduling, projects, goals, outcomes, resources, and employee raises.

a)

Spokesperson Role

b)

Entrepreneur Role

c)

Negotiator Role

d)

Leader Role

14.

Which category of roles does Sara the store manager use when she makes up the weekly schedule for her employees?

a)

Directive

b)

Decisional

c)

Interpersonal

d)

Informational

15.

Which of the following is not an example of a decisional role?

a)

resource allocator.

b)

disturbance handler.

c)

negotiator.

d)

figurehead.

16.

Managers are usually task-oriented.

a)

True

b)

False

17.
Concerned with the relationships between individuals; link all managerial work together
a)
Motivational Skills
b)
Communication Skills
c)
Informational Roles
d)
Interpersonal Roles
18.

Rita is the regional manager for a clothing retailer. She attends a ribbon cutting ceremony every time a new store opens for business. Which one of Mintzberg's managerial roles is she fulfilling?

a)

Figurehead

b)

Liaison

c)

Leader

d)

Communicator

19.

Which of the following is not an example of a decisional role?

a)

resource allocator.

b)

disturbance handler.

c)

negotiator.

d)

figurehead.

20.

Who is responsible for setting goals and planning for the future as well as leading and controlling the work of others?

a)

Operational Manager

b)

Top-Level Manager

c)

Middle Manager

d)

Entry-Level Job