WorksheetsTraeger Grills Day 7 Quiz
Total questions: 14
Worksheet time: 7mins
There is a strict format that must be followed when sending emails to Traeger Customers
True
False
Traeger is moving towards communicating more via email with its customers.
True
False
We are required to send a thank you follow up email after every call.
True
False
Website links should always be sent as a URL to make it easier for the customer
True
False
UPS will make how many attempt(s) to pick up an item from the customer
1
2
0
4
Traeger uses what company for freight shipping
UPS
Pilot
Amazon
US Postal Service
If a customer had to return a defective product, they would send the item to
Traeger Headquarters
Returns Warehouse
Winnipeg
Traeger's shipping facility in Tennessee
All of the following are times when you would use streem except
when the customer doesn't have a cell phone
calling in regarding paint problems
hearing noises from parts of the grill
grill not igniting
What do we send the customer in order to for them to set up a streem
An email
A text message
A google voice message
A link to Traeger's VPN
The recommended browser for streem is
Mozilla
Firefox
Safari
google chrome
Streem is not supported by the browsers Microsoft Edge or Internet Explore
True
False
The laser pointer on streem is found where
in the middle of the three icons
the leftmost icon in the toolbar
The rightmost icon in the toolbar
bottom right corner of the screen
Grills that qualify for freight shipping will need to weigh over
50 pounds
100 pounds
150 pounds
75 pounds
As long as the customer is sending the item back via UPS, it does not have to be repackaged
True
False
