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TMS - Performance Auditing = PA + BSC

Total questions: 6

Worksheet time: 2mins

Name
Class
Date
1.

There are three reasons for evaluating performance of people at work... Which one is wrong?

a)

Psychological reason for evaluating performance at work

b)

Organizational reason for evaluating performance at work

c)

Economic reason for evaluating performance of firm

d)

Strategic reason for evaluating performance at work

2.

There are two types of performance criteria we can use to evaluate performance...

a)

Result-oriented criteria and Behavior or Process-oriented criteria, to measure performance

b)

Hygiene criteria and motivating criteria, to measure cleaning performance

c)

Performance appraisal criteria and balanced scorecard criteria, to measure performance

d)

Time to clean a room and number of likes on your Facebook account

3.

Performance evaluation tools are aimed at measuring the extent to which performance... ... ... are met.

(a)  

4.

What are the two main approaches that can be used for performance appraisal (PA) of staff at work?

a)

PA as control

b)

PA for development

c)

PA of conflict of roles

d)

PA for critical incident technique

5.

The two key factors of success of the 360° feedback PA protocol are ... ... ... and accountability of the evaluators.

(a)  

6.

Every company should have a PA process and a BSC in place...

a)

True

b)

False

c)

It depends

d)

Only "tight TMS" oriented company