WorksheetsLaw Chapter 7: Consumer Law and Contracts (Quiz Review)
Total questions: 23
Worksheet time: 1hrs 9mins
As long as the price of a product is less than $500:
any means available to accept the offer is considered reasonable.
the UCC rules do not apply.
a written contract is necessary in order for the contract to be enforceable.
an oral contract for the sale of goods is enforceable.
If a hairdresser cuts your ear while cutting your hair, what have they not shown?
Work was not carried out at a reasonable cost
The work was not carried out in a reasonable time
Reasonable care and skill was not shown to the consumer
The law of sales is now part of the:
Uniform Commercial Code (UCC).
Statute of Frauds.
Dominant element doctrine.
Federal Trade Commission (FTC).
A consumer uses goods for the wrong purpose, are they entitled to a refund, exchange or repair?
Yes
No
In a shipment contract, the seller:
has title to future goods.
assumes the responsibility for loss or damage to goods.
is responsible for seeing that the goods get to their destination.
is not responsible for seeing that the goods get to their destination.
A consumer damages goods bought by not following the instructions, do they still have rights?
Yes
No
Bait and switch advertising is illegal because:
the advertiser is trying to sell a different product than the one advertised.
the advertiser is trying to sell you something over the phone that you cannot see.
it violates the cooling-off rule.
it violates the negative option rule.
A consumer may not be entitled to a full refund if they use, wear or try to repair faulty goods - true or false?
True
False
Consumer protection laws do not protect you if you purchase:
a product considered dangerous.
goods online.
goods from out of state.
goods from another consumer.
How long by law does the consumer have to return faulty goods for a full refund?
14 days
30 days
6 months
6 years
The cooling-off rule gives you:
the ability to cancel a contract for most purchases made in the seller's regular place of business.
protection from abusive telemarketers who try and sell you product over the phone.
three business days to cancel contracts for most purchases made away from the seller's regular place of business.
one month to cancel contracts for most purchases made away from the seller's regular place of business.
If goods or services are not fit for purpose, of satisfactory quality or as described, what could a customer be entitled to?
A refund only
A repair, refund or replacement.
Nothing, its not the businesses fault.
The warranty of merchantability is beneficial because:
it supersedes any other warranty offered.
the merchant warrants that the goods being sold are merchantable.
it applies to every sale that occurs in the United States.
a private party warrants that the goods being sold are merchantable.
What are the consumer rights when buying goods and services?
They should be fit for purpose, of satisfactory quality and match the description
They should work as intended.
A bill of sale is:
the right of ownerships to goods.
formal evidence of ownership.
a legal interest in the protection of the property.
a merchant's written promise to hold an offer open until the sale is made.
Under the Consumer Rights Act - Product can be sold that break apart after a couple of uses.
True
False
The Better Business Bureau is a:
public agency that hears consumer complaints at the state and local level.
public agency that hears consumer complaints at the federal level.
private agency that hears consumer complaints at the local and state level.
private agency that hears consumer complaints at the federal level.
Under the Consumer Rights Act - Product can give false trade descriptions on the side of packaging? i.e. "This chicken/bacon sandwich has 0% saturated fat"
True
False
The maximum amount of time for the statute of limitations for sales contracts is:
one year.
two years.
three years.
four years.
Under the Consumer Rights Act - Product should match its description
True
False
If Consumer Laws weren't in place, some businesses might be tempted to be a bit dishonest.
True
False
Under the Consumer Rights Act - Product should only cost 250% more than they cost to manufacture.
True
False
Consumer Rights Act has 3 basic criteria - Select them ALL
Products should be fit for purpose
Products must be affordable
Product should match its description
Product should be of a satisfactory quality
