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Worksheets

Week 1 Recap

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

What is the correct term to use for the maximum paid by the plan for a health related service

a)

Maximum Allowed Amount

b)

Deductible

c)

Usual and Customary Amount

d)

Usual, Customary, and Reasonable amount

2.

Which term means the amount paid by the member for health related services before the insurance pays any expenses?

a)

Coinsurance

b)

Deductible

c)

Copayment

d)

Utilization

3.

Which insurance plan STRICTLY requires the member to get a referral from a Primary Care Physician to see a specialist

a)

HMO

b)

PPO

c)

EPO

d)

Indemnity

4.

What is it called when a client pays Anthem to handle only administrative work of processing health benefit claims

a)

ASO

b)

PPO

c)

Fully Insured

d)

Indemnity

5.

When a provider has agreed to accept insured members as patients and agrees to accept a specified amount as payment in FULL, the provider is considered as _____ provider

a)

In Plan

b)

Out of Plan

c)

Preferred

d)

Free

6.

Which of the following Health and Wellness programs is designed to improve health outcomes and control expenses associated with specific conditions such as Asthma, COPD, CAD and Heart Failure

a)

Future Moms

b)

Condition Care

c)

Resolution Health

d)

PSCCR

7.

Tool used to view, create, and send faxes

a)

NASCO

b)

EncoderPro

c)

Provider Finder

d)

Right Fax and WCF

8.

Tool used to check providers that are available within Anthem network group within 20-50 mile radius

a)

Provider Finder

b)

Access HMC

c)

Right Fax

d)

CPSUI

9.

Tool/System quipped to check ICD, CPT/HCPCS codes along with other key operational information

a)

MARS

b)

Encoder Pro

c)

Access HMC

d)

Provider Finder

10.

Which is an example of an "Elective" claim

a)

Laminectomy

b)

Extended length of stay in LTACH

c)

Adjustment and weaning of a Px hooked on a Mechanical Ventilator

d)

Emergency Appendectomy

11.

Which is NOT a function of Rightfax

a)

Viewing Faxes

b)

Creating a new fax via Web or Printer Driver

c)

Sending Fax to Email

d)

Referral to Care Management specialist/nurse

12.

Is a web based application that is used to search and view images. This tool houses all forms of documents that are imaged such as:

 Scanned documents

 Faxes

 Electronic claims

 Imported documents

 Web enrollment

a)

WCF

b)

RightFax

c)

Provider Finder

d)

Access HMC

13.

If I wanted to refer the member/subscriber to case management specialist, which of the following tabs do I need to go to?

a)

Member

b)

Clinical Info

c)

Care Plan

d)

Nurse Notification

14.

In FindCare/Provider Finder, what is the initial requirement that you need to supply in order to proceed with searching possible MD's/Facilities

a)

HCID

b)

3-Letter prefix

c)

Member's Name and DOB

d)

UM ID

15.

(NON-URGENT: PRIOR AUTHORIZATION- Colorado) If we are handling a review that the request is incomplete, we must notify the covered person and the covered person’s practitioner or HCP within (5) business days and specifically describe the additional information required to process the request. Upon receipt of the of the additional information requested, we need to make a determination and notify the provider within ___ business days

a)

1

b)

2

c)

5

d)

10