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HRM Chapter 10

Total questions: 13

Worksheet time: 12mins

Name
Class
Date
1.

Below are the person consists in an industrial relations system EXCEPT __________.

a)

Employer and their associations

b)

Employees and their associations

c)

The customer

d)

The government

2.

Below are the parties in an industrial relations system EXCEPT ____________.

a)

The ministry of Human Resources

b)

International trade union bodies

c)

Individual employers

d)

The employees

3.

Below are the true statement related to industrial harmony EXCEPT __________.

a)

Relationship between an employer and the trade union which represents his workers

b)

Necessary for the success of the individual enterprise and the success of the national economy

c)

Conflict is the antithesis of industrial harmony

d)

An industrial relations system must find ways to manage conflict

4.

Below are the reason employee join trade union EXCEPT __________.

a)

To gain bargaining power and fight for more wages, more benefits and less work

b)

To show their solidarity with other workers

c)

To show protest to employer

d)

To have an opportunity to socialise with other workers

5.

Any employee above the age of 16 has the

right to join a trade union, EXCEPT employees in ___________

a)

The security staff

b)

The prison service

c)

The managers

d)

The hospital service

6.

Below are the types of trade unions EXCEPT ____________.

a)

National unions of employees

b)

National unions of employers

c)

In house union of employees

d)

Employers associations

7.

Below are the example of Malaysia's employee unions EXCEPT _________.

a)

NU Bank Employees

b)

Sarawak Teachers Union

c)

Institution contractor union

d)

Electrical Industry Workers Union

8.

What is collective bargaining?

a)

process whereby a trade union negotiates with an employer or association of employers over the terms and conditions of service of employees

b)

process of written agreement between a trade union and an employer, or association of employers, concerning the terms and conditions of employment of the employer’s workers

c)

process of settling grievances

d)

process of settling disputes

9.

Below are the information should include in collective agreement EXCEPT _______________.

a)

Special provisions/facilities for the trade union

b)

Terms and conditions of employment of the workers concerned

c)

Collective agreements cover ALL employees in the company concerned who are eligible to join the union

d)

A minimum of 2 years

10.

Picket is legal unless _________.

a)

It does obstruct the entrances or exits to the workplace

b)

The workers involved are members of a trade union

c)

It is peaceful and does not intimidate anyone

d)

A trade dispute between the employees and their employer exists

11.

Strike is legal unless __________.

a)

A secret ballot is held prior to starting the strike

b)

The strikers are members of a trade union

c)

The workers must wait for at least 7 days before commencing the strike

d)

Half of the workers agree to strike

12.

A strike will be illegal in the following situations EXCEPT ________.

a)

Over an issue relating to the question of recognition of a union

b)

Not relating to the matters of collective agreement

c)

After a trade dispute has been referred to the Industrial Court for arbitration

d)

Relating to the managerial prerogatives of recruitment, transfer, promotion, termination of a worker and the allocation of duties to a worker

13.

Based on your opinion, is that important for the organization to have a trade union? Justify your answer from the perspective of employee and employer.

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