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WorksheetsChapter 14 - Teamwork and Leadership
Total questions: 25
Worksheet time: 17mins
A group of people from one department or area working together
functional team
cross-functional team
A kind of team that is responsible for choosing its own goals
facilitator
self-directed
leadership style
team planning
How a person behaves when in charge of other employees
team planning
parliamentary procedure
leadership style
self-directed
Setting goals, assigning roles, and communicating regularly as a group
total quality management
parliamentary procedure
functional team
team planning
Leader who coordinates team tasks
facilitator
self-directed
cross-functional team
functional team
Set of rules for running meetings smoothly.
parliamentary procedure
leadership style
total quality management
facilitator
A theory of management that seeks to improve product quality and customer satisfaction.
leadership style
total quality management
self-directed
functional team
A group of people from different departments of areas working together
functional team
parliamentary procedure
cross-functional team
team planning
One benefit of teamwork for workers is:
less responsibility
higher pay
greater job satisfaction
less training is needed
Team members should remember to match tasks to individual abilities when:
setting goals
assigning roles
communicating
assessing progress
Most formal meetings follow a list of topics called a(n):
gavel
quorum
agenda
motion
A leader's willingness to take both credit and blame for their actions is called:
accountability
decisiveness
empathy
vision
Successful supervisors provide:
minimal directions
sufficient training
free lunches
advice on personal problems
To identify assignments and show deadlines for tasks, teams may use a:
tracking schedule
bar chart
mission statement
functional team
The leadership style of giving specific instructions and closely supervising tasks is called:
delegating
coaching
supporting
directing
Leaders who closely supervise others but also explain decisions and ask for suggestions are:
directing
coaching
supporting
delegating
The ______ are a written summary of the last meeting of a formal group.
mission
minutes
assessment
agenda
A team keeps the company's overall goal, or __________, in mind as they set group goals.
mission
plan
company goals
vision
In total quality management (TQM), the ___________ is defined as anyone who receives the results of your work.
employee
employer
customer
none of the above
A team can track its progress through regular ___________.
missions
meetings
goal-setting
assessment
People who know how to work without being told what to do are __________.
slackers
self-starters
off-task
unmotivated
Often the greatest obstacle to team success is _________.
deception
dishonesty
poor communication
lack of teamwork
Turning over responsibility for decision making and task completion is called ________________.
directing
coaching
delegating
supporting
In a _______ leadership style, a leader shares decision making and encourages independent completion of tasks.
directing
delegating
supporting
coaching
Define teamwork and explain how it benefits both businesses (4 reasons) and individual workers (3 reasons).
