WorksheetsHuman Capital Development Unit 1
Total questions: 15
Worksheet time: 8mins
It is the discipline of seeing organizations and groups as systems and designing processes to improve their productivity, effectiveness and results.
Organizational Development
Human Capital Development
Organizational Culture
The process of improving employees’ performance, capabilities and resources is:
Human Capital Development
Performance Evaluation
Human Skills
The process of automating the series of steps to train an employee is:
Needs Assesment
Performance Evaluation
Systematized Training
The Cashflow Quadrant determines that the key to jump from the side A (Employee or Self-Employed) to the side B (Busisness Owner- Investor) is:
Effort, determination and perseverance
Systematize the Production and Human Capital processes.
Quality in Customer Service
The process of welcoming, indoctrination and socialization of new employees to their job and organization is:
Specific Training
General Training
Induction Process
The elements of an Induction Program are:
Objectives, Planning, Tools and Evaluation Instrument
Mentoring, Manuals and Organizational Rules
Objectives, Training and Onboarding
Select information that is provided during General Induction
Organizational Chart
Inmediate Superior
Organizational History and Philosphy
Rules and Policies
Job Profile
Select the 3 main objectives of induction process:
Reach Maximum Productivity
Socialization
Evaluation
Indoctrination
This stage of the Induction Process, is the communication between the organization and the new employee, before the employees’ first day:
Follow- Up
First Week
First Day
Pre-Start
This stage of the Induction Process happens during the first 6 months of the employee, and includes the process of “mentoring” or “on-the-job training”:
Follow-Up
First Weeks
First Days
Pre-Start
Disengagement, staff rotation, absenteeism are risks of a deficient induction process:
True
False
General Induction should happen during the Follow-Up Stage of the Induction Process:
True
False
Select 3 characteristics of an Effective Induction Process:
Overwhelming
Timely
Unattractive
Engaging
Educative
Predicting outcomes, set metrics and measure results are examples of:
Human Skills
Numerical Skills
Busisness Skills
It is better to provide "Specific Induction" during:
The first week/s
The first six months
The Pre-Start stage
