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Human Capital Development Unit 1

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

It is the discipline of seeing organizations and groups as systems and designing processes to improve their productivity, effectiveness and results.

a)

Organizational Development

b)

Human Capital Development

c)

Organizational Culture

2.

The process of improving employees’ performance, capabilities and resources is:

a)

Human Capital Development

b)

Performance Evaluation

c)

Human Skills

3.

The process of automating the series of steps to train an employee is:

a)

Needs Assesment

b)

Performance Evaluation

c)

Systematized Training

4.

The Cashflow Quadrant determines that the key to jump from the side A (Employee or Self-Employed) to the side B (Busisness Owner- Investor) is:

a)

Effort, determination and perseverance

b)

Systematize the Production and Human Capital processes.

c)

Quality in Customer Service

5.

The process of welcoming, indoctrination and socialization of new employees to their job and organization is:

a)

Specific Training

b)

General Training

c)

Induction Process

6.

The elements of an Induction Program are:

a)

Objectives, Planning, Tools and Evaluation Instrument

b)

Mentoring, Manuals and Organizational Rules

c)

Objectives, Training and Onboarding

7.

Select information that is provided during General Induction

a)

Organizational Chart

b)

Inmediate Superior

c)

Organizational History and Philosphy

d)

Rules and Policies

e)

Job Profile

8.

Select the 3 main objectives of induction process:

a)

Reach Maximum Productivity

b)

Socialization

c)

Evaluation

d)

Indoctrination

9.

This stage of the Induction Process, is the communication between the organization and the new employee, before the employees’ first day:

a)

Follow- Up

b)

First Week

c)

First Day

d)

Pre-Start

10.

This stage of the Induction Process happens during the first 6 months of the employee, and includes the process of “mentoring” or “on-the-job training”:

a)

Follow-Up

b)

First Weeks

c)

First Days

d)

Pre-Start

11.

Disengagement, staff rotation, absenteeism are risks of a deficient induction process:

a)

True

b)

False

12.

General Induction should happen during the Follow-Up Stage of the Induction Process:

a)

True

b)

False

13.

Select 3 characteristics of an Effective Induction Process:

a)

Overwhelming

b)

Timely

c)

Unattractive

d)

Engaging

e)

Educative

14.

Predicting outcomes, set metrics and measure results are examples of:

a)

Human Skills

b)

Numerical Skills

c)

Busisness Skills

15.

It is better to provide "Specific Induction" during:

a)

The first week/s

b)

The first six months

c)

The Pre-Start stage