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WorksheetsShipwire
Total questions: 8
Worksheet time: 4mins
Shipwire is used to manage the shipment of Peloton accessories and spare parts.
True
False
You can search for orders by:
Check all that apply
Email address
Phone Number
First/Last Name
Order Number
Shipping Address
Which 3 actions can agents complete in Shipwire?
Choose 3.
Hold an Order
Create an Order
Edit an Order
Cancel an Order
If the countdown clock is present, agents CANNOT hold, edit, or cancel an order.
True
False
When I cancel an order in Shipwire, it automatically cancels the order in CMS.
True
False
After canceling an order in Shipwire, I need to complete the cancellation by going to (a) .
Which action keeps the item from being processed temporarily by the warehouse?
Hold
Edit
Cancel
Create
Which action would an agent take to correct an error in the shipping address?
Hold
Edit
Cancel
Create
