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IHG One Rewards - 2022

Total questions: 12

Worksheet time: 6mins

Name
Class
Date
1.

What is the new name of our IHG Loyalty program?

a)

IHG Rewards

b)

IHG One Rewards

c)

IHG Loyalty Rewards

d)

IHG One Loyalty Rewards

2.

How many IHG One Rewards members do we have globally?

a)

10 Million

b)

25 Milion

c)

50 Milion

d)

100+ Milion

3.

Why a loyalty member is important in our hotel?

a)

They book sooner and spend more than the non-members

b)

Platinum Elite and Diamond Elite members spend more than the Club members

c)

Members become advocate of IHG Brands through various channels including social media

d)

All of the above

4.

Which of the following does NOT belong in the IHG One Rewards Tiers?

a)

Silver Elite

b)

Bronze Elite

c)

Gold Elite

d)

Platinum Elite

e)

Diamond Elite

5.

How many nights does the Club member needs to have in order to move up to Silver Elite status?

a)

0 nights

b)

10 nights

c)

20 nights

d)

30 nights

6.

How many nights or points does the Silver Elite member needs to have in order to move up to Gold Elite status?

a)

20 nights or 20K points

b)

20 nights or 30K points

c)

20 nights or 40K points

d)

20 nights or 50K points

7.

How many nights or points does the Gold Elite member needs to have in order to move up to Platinum Elite status?

a)

40 nights or 30K points

b)

40 nights or 40K points

c)

40 nights or 50K points

d)

40 nights or 60K points

8.

How many nights or points does the Platinum Elite member needs to have in order to move up to Diamond Elite status?

a)

70 nights or 80K points

b)

70 nights or 90K points

c)

70 nights or 100K points

d)

70 nights or 120K points

9.

The late check-out time for all the tiers is:

a)

12NN

b)

2PM

c)

3PM

d)

4PM

10.

Which tiers have the benefit of the welcome amenity upon check-in?

a)

Gold Elite and Platinum

b)

Diamond Elite and Platinum

c)

Diamond Elite and Gold Elite

d)

All of the above

11.

What is the guaranteed room availability for Platinum and Diamond Elites?

a)

72 hours

b)

48 hours

c)

24 hours

d)

Not applicable

12.

Complimentary room upgrades (subject to availability) & guaranteed room availability (72 hours in advance) are benefits of...

a)

All membership levels

b)

Gold Elite

c)

Platinum & Diamond Elite

d)

Platinum Elite