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WorksheetsGrievance Redressal
Total questions: 10
Worksheet time: 10mins
The Taxpayers' Charter was announced by the Hon'ble Finance Minister in her Budget speech in the year
2019
2020
2021
2022
Through which section inserted with effect from 01.04.2020 Taxpayers' Charter was introduced into the Income tax Act, 1961
117A
118A
119A
120A
Income tax Department is committed to taxpayers in respect of how many action points, as per Taxpayers' Charter?
6
11
12
14
Which one of them is not a commitment from the Income tax Department as per Taxpayers' Charter?
Treat taxpayers as dishonest unless there is a reason to believe otherwise
Enable representative of choice to the taxpayers
Hold Income tax authorities accountable
Provide a mechanism for appeal and review
The Nodal Officer for deciding the CPGRAMS Appeals is
Jurisdictional PCCIT concerned
Addl. Director (e-Services), New Delhi
PDGIT (Admn. & TPS), Delhi
Jurisdictional CCIT concerned
As per Interim Action Plan for the FY 2024-25, disposal of e-Nivaran and CPGRAMS pending over 30 days have to be done
within 45 days
Immediately
Within 60 days
Which of the following type of grievances could be resolved by the Assessing Officers themselves?
CPGRAMS
e-Nivaran
RGC grievance
Which of the following grievance redressal systems is purely web based?
RGC
e-Nivaran
CPGRAMS
Who is the Nodal Officer for CPGRAMS at CBDT?
ADG (Systems)-3, New Delhi
ADG (TPS)-1, New Delhi
JDIT, TPS-II, New Delhi
Pr. DGIT (Systems), New Delhi
Which of the following is NOT a method of raising a e-Nivaran by the taxpayer?
Visiting the Aayakar Seva Kendra and requesting for the grievance letter to be taken as e-Nivaran
Visiting the website www.pgportal.gov.in and filing an e-Nivaran
Visiting the website www.incometax.gov.in and filing an e-Nivaran
Filing a grievance with the Assessing Officer and requesting him/her to take it as an e-Nivaran
