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Grievance Redressal

Total questions: 10

Worksheet time: 10mins

Name
Class
Date
1.

The Taxpayers' Charter was announced by the Hon'ble Finance Minister in her Budget speech in the year

a)

2019

b)

2020

c)

2021

d)

2022

2.

Through which section inserted with effect from 01.04.2020 Taxpayers' Charter was introduced into the Income tax Act, 1961

a)

117A

b)

118A

c)

119A

d)

120A

3.

Income tax Department is committed to taxpayers in respect of how many action points, as per Taxpayers' Charter?

a)

6

b)

11

c)

12

d)

14

4.

Which one of them is not a commitment from the Income tax Department as per Taxpayers' Charter?

a)

Treat taxpayers as dishonest unless there is a reason to believe otherwise

b)

Enable representative of choice to the taxpayers

c)

Hold Income tax authorities accountable

d)

Provide a mechanism for appeal and review

5.

The Nodal Officer for deciding the CPGRAMS Appeals is

a)

Jurisdictional PCCIT concerned

b)

Addl. Director (e-Services), New Delhi

c)

PDGIT (Admn. & TPS), Delhi

d)

Jurisdictional CCIT concerned

6.

As per Interim Action Plan for the FY 2024-25, disposal of e-Nivaran and CPGRAMS pending over 30 days have to be done

a)

within 45 days

b)

Immediately

c)

Within 60 days

7.

Which of the following type of grievances could be resolved by the Assessing Officers themselves?

a)

CPGRAMS

b)

e-Nivaran

c)

RGC grievance

8.

Which of the following grievance redressal systems is purely web based?

a)

RGC

b)

e-Nivaran

c)

CPGRAMS

9.

Who is the Nodal Officer for CPGRAMS at CBDT?

a)

ADG (Systems)-3, New Delhi

b)

ADG (TPS)-1, New Delhi

c)

JDIT, TPS-II, New Delhi

d)

Pr. DGIT (Systems), New Delhi

10.

Which of the following is NOT a method of raising a e-Nivaran by the taxpayer?

a)

Visiting the Aayakar Seva Kendra and requesting for the grievance letter to be taken as e-Nivaran

b)

Visiting the website www.pgportal.gov.in and filing an e-Nivaran

c)

Visiting the website www.incometax.gov.in and filing an e-Nivaran

d)

Filing a grievance with the Assessing Officer and requesting him/her to take it as an e-Nivaran